Stephen Keane Email & Phone Number
Head of Business Transformation - customer services @ Ryanair - Europe's Favourite Airline
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Stephen Keane Location
- Hillsborough, GB
Stephen Keane Work
- Head of Business Transformation - customer services @ (September 2023 - Present)
- Project Manager Financial Crime @ (October 2021 - January 2024)
- Project Manager @ (January 2019 - November 2021)
- Programme Manager @ AIB (June 2018 - December 2018)
- Programme Manger PSD2 Change and Communications @ (March 2017 - June 2018)
- Head Of Operations, Digital Wallet @ (January 2016 - March 2017)
- Digital Change Programme Manager @ (August 2014 - January 2016)
- Digital Change Manager - Cashback Extras and Everyday Offers @ (November 2012 - December 2014)
- Independent Management Consultant, Digital Transformation @ (April 2013 - January 2014)
- Operational and Customer Change, Digital @ (January 2010 - April 2013)
- Consultant, Financial Services @ (January 2007 - September 2010)
- Change Manager @ (January 2005 - January 2007)
- Project Manager @ (January 2000 - January 2005)
Stephen Keane Education
- Sheffield Hallam University
Bachelor’s Degree (Business and Management)
1996-1999
Stephen Keane Skills
- Amazon Connect
- Artificial Intelligence (AI)
- Automation
- Banking
- Business Analysis
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- Change Management
- Change Programmes
- Chat
- Claims Management
- Coaching
- Commercial Banking
- Consulting
- Contact Center Operations
- Culture Change
- Customer Experience
- Customer Service
- Data Analysis
- Delivery Of Projects
- Digital Channels
- Digital Strategy
- Digital Transformation
- Financial Services
- Financial crime
- Fraud Prevention
- Insurance
- Internet Banking
- Leadership
- Lean Transformation
- Management
- Management Consulting
- Mobile Internet
- Operating Models
- Outsourcing
- Payments
- People Development
- Problem Solving
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Regulatory Compliance
- Retail Banking
- Risk Management
- Stakeholder Management
- Strategic Business Change
- Strategic Thinking
- Strategy
- Team Leadership
- Team Management
Stephen Keane Summary
- Stephen Keane, based in Hillsborough, GB, is currently a Head of Business Transformation - customer services at Ryanair - Europe's Favourite Airline. Stephen Keane brings experience from previous roles at Monzo Bank, EnergiaGroup, AIB and Lloyds Banking Group. Stephen Keane holds a 1996 - 1999 Bachelor’s Degree in Business and Management @ Sheffield Hallam University. With a robust skill set that includes Amazon Connect, Artificial Intelligence (AI), Automation, Banking, Business Analysis and more. Stephen Keane has 2 emails and 2 mobile phone numbers on RocketReach.
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