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Stephen Hendry Location
Burton Latimer, GB
Stephen Hendry Work
Senior Planning Analyst @ (June 2025 - Present)
WFM Service Manager @ (August 2023 - June 2025)
Planning Manager @ (January 2018 - December 2022)
Workforce Management @ (October 2016 - January 2018)
Interim Real-Time Analyst at Produban Santander @ (July 2014 - September 2016)
Scheduling and Planning Analyst @ (July 2011 - April 2014)
Real-Time Analyst @ (July 2007 - April 2011)
Stephen Hendry Education
Tresham Institute 1996-1998
Bishop Stopford School 1991-1996
Stephen Hendry Skills
Call Centers
Workforce Management
Contact Centers
Stakeholder Management
Service Delivery
Avaya
Outsourcing
Credit Cards
Analysis
ACD
Call Center
Genesys
Outsourcing Management
ITIL v3 Foundations Certified
IEX Total View
Analytical Skills
Leadership
Troubleshooting
Sales
Strategy
Stephen Hendry Summary
Stephen Hendry, based in Burton Latimer, GB, is currently a Senior Planning Analyst at ClearBank. Stephen Hendry brings experience from previous roles at Harrods, Stellantis, General Motors and Produban | Santander. Stephen Hendry holds a 1996 - 1998 Tresham Institute. With a robust skill set that includes Call Centers, Workforce Management, Contact Centers, Stakeholder Management, Service Delivery and more. Stephen Hendry has 2 emails on RocketReach.
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