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Stephen Heaton Location
Georgetown, TX, US
Stephen Heaton Work
2025 -now Worldwide Support Services Analyst @
2020 -2025 AppleCare Business and Education Senior Specialist @
2024 -2024 Product Insights Analyst @
2023 -2023 Team Manager @
2021 -2022 Customer Support Engineer @
2015 -2020 AppleCare Business and Education Senior Advisor @
2010 -2015 Genius @
2007 -2010 Back-of-house Specialist @
Stephen Heaton Education
Tarrant County College
N/A (Information Technology)
2008-2012
The University of Texas at Arlington 2007-2008
University of Massachusetts Global
(Business Administration, Management and Operations)
2023
Stephen Heaton Skills
Customer Experience
iOS
OS X
iWork
Apple Certified
Mac OS
Customer Satisfaction
Troubleshooting
iTunes
iPad
iPod
Customer Service
Computer Hardware
iLife
Retail
Technical Support
Mac
Sales
iPhone
Stephen Heaton Summary
Stephen Heaton, based in Georgetown, TX, US, is currently a Worldwide Support Services Analyst at Apple. Stephen Heaton brings experience from previous roles at Apple. Stephen Heaton holds a 2008 - 2012 N/A in Information Technology @ Tarrant County College. With a robust skill set that includes Customer Experience, iOS, OS X, iWork, Apple Certified and more. Stephen Heaton has 2 emails and 1 mobile phone numbers on RocketReach.
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