Vice President of Global Operations, Healthcare IT @ (August 2017 - August 2018)
Vice President of Operations @ (October 2016 - October 2017)
Chief Operating Officer (COO) @ Viztek, a Konica Minolta Company (October 2014 - October 2016)
Vice President of Service @ Viztek (January 2013 - January 2014)
Manager, Customer Service @ (October 2012 - October 2013)
Service Delivery Manager @ (October 2011 - October 2012)
Services Support Manager @ (October 2010 - October 2011)
Operations Manager @ (January 2005 - January 2010)
Stephen Hathaway Education
Hilton Central High School 1992-1996
Rochester Institute of Technology 1996-1996
Hilton High School
Stephen Hathaway Skills
Management Consulting
Medical Devices
Business Process Improvement
Executive Management
Business Operations
Strategic Planning
Operations Management
Service Delivery
Customer Satisfaction
Call Center
Troubleshooting
Telecommunications
Technical Support
Sales Operations
Change Management
Forecasting
Account Management
Program Management
Business Strategy
Continuous Improvement
AI Agents
AI Productivity
AI Prompting
Adaptive Leadership
Adult CPR
Artificial Intelligence (AI)
Artificial Intelligence for Business
B2B
Budgeting
Business Analysis
Business Development
Business Transformation
Coaching & Mentoring
Collaboration Solutions
Competitive Intelligence
Computer Hardware
Consulting
Cross-functional Team Leadership
Customer Experience
Customer Service
Data Analysis
Data Center
EOS
EOS Integrator
Executive Leadership
First Aid
Generative AI
Healthcare Information Technology (HIT)
International Experience
Interpersonal Leadership
KPI Implementation
Leadership
Marketing Analytics
Marketing Strategy
Mergers & Acquisitions (M&A)
Microsoft Copilot
Microsoft Loop
Microsoft Outlook
Operations
Organizational Leadership
P&L Management
Payroll Administration
Pediatric CPR
Process Improvement
Prompt Engineering
Quality Management Systems (QMS)
Six Sigma
Strategy
Supply Chain Management
Team Alignment
Team Building
Team Effectiveness
Team Leadership
Team Management
Time Management
Training
Turnaround Specialist
U.S. Food and Drug Administration (FDA)
Vendor Management
Stephen Hathaway Summary
Stephen Hathaway, based in Chapel Hill, NC, US, is currently a Chief Operating Officer at Freedom and Glory. Stephen Hathaway brings experience from previous roles at Seneca Devices, Inc., Scinovia Corp. and Konica Minolta Healthcare Americas, Inc.. Stephen Hathaway holds a 1992 - 1996 Hilton Central High School. With a robust skill set that includes Management Consulting, Medical Devices, Business Process Improvement, Executive Management, Business Operations and more. Stephen Hathaway has 3 emails and 2 mobile phone numbers on RocketReach.
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