Senior Customer Success @ (March 2025 - February 2026)
Client Experience @ (October 2024 - January 2025)
Reconciliations and Onboarding Specialist II @ (January 2021 - September 2024)
Medical Records Administrator @ (October 2015 - September 2019)
Administrative Associate @ (February 2014 - September 2015)
Stephen Gooch Skills
Business Communications
CSM
Customer Engagement
Customer Experience Design
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Success
Data Analysis
Document Management
Enterprise Software
Financial Accounting
Healthcare Management
Onboarding
Proficiency in MS Excel, iOS Products, and SalesForce.com
Project Management
Quality Assurance
Salesforce.com
Software implementation and deployment
Stephen Gooch Summary
Stephen Gooch, based in Austin, TX, US, is currently a Implementations Lead: Partnership Operations at Keychain. Stephen Gooch brings experience from previous roles at Willow Servicing, Zerocater, Qualia and Texas Orthopedics. With a robust skill set that includes Business Communications, CSM, Customer Engagement, Customer Experience Design, Customer Onboarding and more. Stephen Gooch has 2 emails and 2 mobile phone numbers on RocketReach.
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