Senior Service Business Manager @ (March 2020 - April 2021)
Ford Mobile Service Project Manager @ (November 2017 - March 2020)
Select Service Business Manager @ (February 2016 - November 2017)
Service Business Manager - East Anglia @ (August 2013 - February 2016)
Fleet Aftermarket Manager - North East @ (January 2009 - January 2013)
Car Sales Zone Manger @ (January 2007 - January 2009)
Service Business Manager @ (January 2005 - January 2007)
Service Engineering Operations - Systems Project Manager @ (January 2002 - January 2005)
Marketing Specialist @ (January 2000 - January 2002)
Technical Investigator @ (January 1993 - January 2000)
Warranty Administration Specialist @ (January 1991 - January 1993)
Warranty Claims Assessor @ (January 1990 - January 1992)
Customer Relations Correspondant @ (January 1989 - January 1990)
Stephen Glover Education
Havering Technical College
(HNC- Motor Vehicle Management)
1989-1991
Widnes 6th Form College 1987-1989
Wade Deacon High School
Anglia Ruskin University
(HND - Mechanical Engineering)
Stephen Glover Skills
Automotive
Automotive Aftermarket
Customer Satisfaction
Warranty
Dealer Management
Project Management
Vehicles
Customer Retention
Automobile
Account Management
Continuous Improvement
Business Planning
Sales Management
Negotiation
Management
Sales Process
Automotive Engineering
Operations Management
Marketing Strategy
Customer Service
New Business Development
Supplier Negotiation
Estimating
Contract Negotiation
Product Cost Analysis
Close Attention to Detail
Supply Chain Management
Stamping
Procurement
Logistics
Analysis
Supply Chain
Injection Molding
Process Improvement
Lean Manufacturing
Six Sigma
Pricing
Manufacturing
Contract Management
Development of Strategy
Stephen Glover Summary
Stephen Glover, based in Southend-on-Sea, GB, is currently a Strategic Account Manager at Ford Motor Company. Stephen Glover brings experience from previous roles at Ford Motor Company. Stephen Glover holds a 1989 - 1991 Havering Technical College. With a robust skill set that includes Automotive, Automotive Aftermarket, Customer Satisfaction, Warranty, Dealer Management and more. Stephen Glover has 2 emails on RocketReach.
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