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Stephen Location
New York, United States
Stephen Work
2025 -now Station Manager @
2022 -2025 Manager on Duty, Control Center @
2020 -2022 Manager on Duty, Customer Operations @
2018 -2020 Manager on Duty, Customer Care @
2017 -2018 Customer Service Manager, Customer Care @
2016 -2017 Shift Manager @
2015 -2016 Customer Service Manager @
2015 -2015 Customer Service Supervisor @
2015 -2015 Customer Service Agent @
Stephen Education
Miami Dade College
Bachelor's Degree (Operations Management and Supervision)
2011-2014
Florida Atlantic University
Associate's Degree
2008-2010
Stephen Skills
Tourism
Pre-opening
Revenue Analysis
Hotel Management
Front Office
Rooms Division
Hospitality Industry
Hospitality Management
Hotels
Property Management Systems
Resorts
Catering
Yield Management
Hospitality
Customer Service
Customer Satisfaction
Microsoft Office
Sales
Microsoft Excel
PowerPoint
Leadership
Team Building
Team Management
Management
Microsoft Word
Training
Teamwork
Aviation
Public Speaking
Time Management
Operations Management
Team Leadership
Business Process Improvement
Project Management
Airlines
Commercial Aviation
Airports
Micros
Pre Opening
Marketing
Stephen Summary
Stephen, based in New York, United States, is currently a Station Manager at TCR Americas. Stephen brings experience from previous roles at American Airlines. Stephen holds a 2011 - 2014 Bachelor's Degree in Operations Management and Supervision @ Miami Dade College. With a robust skill set that includes Tourism, Pre-opening, Revenue Analysis, Hotel Management, Front Office and more. Stephen has 1 emails and 2 mobile phone numbers on RocketReach.
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