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Stephen Eldridge Location
Manchester, GB
Stephen Eldridge Work
Service Manager @ (November 2025 - Present)
Service Operations lead @ (February 2024 - October 2025)
Major Incident Manager @ (July 2019 - February 2024)
Incident Manager @ (June 2007 - July 2019)
Customer Service Representative @ (March 2006 - May 2007)
Retail Sales @ (March 2004 - March 2006)
Stephen Eldridge Education
Poundswick High School 1992-1997
Stephen Eldridge Skills
BMC Remedy Ticketing System
Builds Relationships
Change Management
Coaching
Communication
Complaint Investigations
Complaint Management
Convincing People
Customer Service
Deadline Oriented
Easily Adaptable
Engaging People
Flexible Schedule
High Pressure Environment
High Pressure Situations
High degree of initiative
IT Service Management
Independent Thinking
Knowledge Sharing
Leadership
Listen
Major Incident Management
Open-Mindedness
People Development
People Management
Product Knowledge
Resiliency
Service Assurance
Service Delivery
Skilled Multi-tasker
Teamwork
Work Under Minimal Supervision
Written Communication
Skilled Multi Tasker
DWDM
Telecommunications
Network Design
GPON
MPLS Tp
Carrier Ethernet
Transmission
SDH
IP
Pre Sales
Fiber Optics
3g
Backhaul
OTN
Integration
Testing
Metro Ethernet
Optical Fiber
Microwave
Wireless
Optical Communications
Stephen Eldridge Summary
Stephen Eldridge, based in Manchester, GB, is currently a Service Manager at THG Ingenuity. Stephen Eldridge brings experience from previous roles at dentsu, Vodafone and Aria Technology Ltd. Stephen Eldridge holds a 1992 - 1997 Poundswick High School. With a robust skill set that includes BMC Remedy Ticketing System, Builds Relationships, Change Management, Coaching, Communication and more. Stephen Eldridge has 2 emails and 1 mobile phone numbers on RocketReach.
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