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Stephen Eaton Location
Springfield, MA, US
Stephen Eaton Work
Head of Global Support @ (November 2025 - Present)
Vice President of Customer Support @ (March 2025 - October 2025)
VP Global Support @ (November 2021 - June 2023)
Senior Director WW Customer Support @ (September 2019 - November 2021)
Senior Director Customer Support @ (May 2016 - September 2019)
Director Customer Success @ (November 2014 - April 2016)
Senior Technical Support Manager @ (April 2014 - November 2014)
Technical Support Manager @ (May 2012 - August 2013)
Customer Support Manager and Field Service Manager @ (October 2006 - January 2011)
Content and Discovery Support Operations Manager @ (November 2005 - November 2006)
Director Customer Support @ (June 2004 - November 2005)
Stephen Eaton Education
QPS Institute
LSSGB (Project Management)
2011-2011
Ayurvedic Institute
Diploma Ayurveda (D.Ay, Ayurvedic Practitioner)
2001-2002
Northeastern University
BS (Technical Communications)
Stephen Eaton Skills
Lean Six Sigma Green Belt
PMP (Pending)
Linux
Warehousing Operations
Internet Security
Middleware
Enterprise Software
Enterprise Search
Managed Services
Mobile Robotics
Technical Documentation
Project Management
IBM Blade Clusters
Predictive Support
CRM software
Field Service
CRM
Six Sigma
Warehousing
Unix
Cloud Computing
SaaS
Salesforce.com
Program Management
Strategy
Product Management
Process Improvement
Integration
Cross-functional Team Leadership
Management
Professional Services
Technical Support
Leadership
Software as a Service (SaaS)
Business Process Improvement
Customer Relationship Management (CRM)
Development
Cross Functional Team
Software As A Service Saas
Customer Satisfaction
Microsoft Word
Pmp Pending
Cross Functional Team Leadership
Training
Customer Service
Lean Six Sigma Green
SQL
Staff Development
Metrics
Customer Relationship Management Crm
PMP
Software as a Service
Customer Relationship Management
Software Development
Agile Methodologies
Scrum
Software Engineering
Security
XML
LDAP
Databases
Software Project Management
Stephen Eaton Summary
Stephen Eaton, based in Springfield, MA, US, is currently a Head of Global Support at Copado. Stephen Eaton brings experience from previous roles at Crunchtime, DataRobot and Salesforce Commerce Cloud. Stephen Eaton holds a 2011 - 2011 LSSGB in Project Management @ QPS Institute. With a robust skill set that includes Lean Six Sigma Green Belt, PMP (Pending), Linux, Warehousing Operations, Internet Security and more. Stephen Eaton has 3 emails and 1 mobile phone numbers on RocketReach.
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