Stephen Drazic Email
Service Desk Team Lead @ South Australia Police
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Stephen Drazic Location
- Australia
Stephen Drazic Work
- Service Desk Team Lead @ (December 2024 - Present)
- A and Desktop Support Manager @ (July 2025 - Present)
- Service Desk Team Lead @ (January 2023 - December 2024)
- Senior Customer Service Manager @ (January 2018 - June 2022)
- Senior Customer Relations Manager @ (August 2016 - January 2018)
- Senior Customer Service Manager @ (November 2014 - August 2016)
- Customer Service Manager @ (February 2008 - November 2014)
- Team Leader @ (February 2006 - February 2008)
- IT Specialist @ Joblink Technology Services (January 2003 - February 2006)
Stephen Drazic Skills
- Call Center
- Contact Centers
- Customer Experience
- Workforce Management
- Service Delivery
- Telecommunications
- Troubleshooting
- Technical Support
- Provisioning
- Complaint Management
- Customer Satisfaction
- Telephony
- Customer Service
- DSL
- Team Leadership
- Call Centers
- Avaya
- Customer Retention
- Broadband
- VoIP
- Contact Center Management
- Customer Engagement
- Team Management
- Management
- Performance Management
- Change Management
- Leadership
- SQL
- Microsoft Excel
- Social Media
- Microsoft Office
Stephen Drazic Summary
- Stephen Drazic, based in Australia, is currently a Service Desk Team Lead at South Australia Police. Stephen Drazic brings experience from previous roles at South Australia Police, NRI Australia & New Zealand and iiNet. With a robust skill set that includes Call Center, Contact Centers, Customer Experience, Workforce Management, Service Delivery and more. Stephen Drazic has 3 emails on RocketReach.
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