2024 -
now Director of Managed Services and Support @
2020 -
2024 Head Of Support and Managed Services @
2014 -
2020 Head Of Service Management @
2012 -
2014 IT Service Delivery Manager @ Edmundson Electrical Limited
1998 -
2012 IT Manager @
2000 -
2004 Senior IT Systems engineer @
Stephen Done Education
ILX Training
PRINCE 2 PRACTITIONER (Project Management)
2012
-
2012
QA Training
ITIL v3 (Information Technology)
2007
-
2007
Nottingham Open University
MCP (Information Technology)
1998
-
2000
Moorside High School
High School (GCSE)
1989
-
1994
Stephen Done Skills
Altiris Console
Information Technology
ITIL Certified
Rapport
Windows Server
Help Desk Support
WDM
ITIL
Lotus Notes
Logistics
ITIL Process
Service Desk Management
Project Rollouts
Outlook
Managed Services
Hardware Support
Change Management
MS Project
Sla
Technical Support
IT Transformation
PRINCE2
Service Management
Rollout
Management
Project Management
Technical Project Delivery
Supply Chain
Service Delivery
IT Management
Project Delivery
IT Service Management
Stephen Done Summary
Stephen Done, based in Knutsford, GB, is currently a Director of Managed Services and Support at Stone Group Ltd, A Converge Company. Stephen Done brings experience from previous roles at Stone Group Ltd, CC Engineering Ltd, Edmundson Electrical Limited and Wincanton. Stephen Done holds a 2012 - 2012 PRINCE 2 PRACTITIONER in Project Management @ ILX Training. With a robust skill set that includes Altiris Console, Information Technology, ITIL Certified, Rapport, Windows Server and more. Stephen Done has 5 emails and 1 mobile phone numbers on RocketReach.
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