Stephen Dobson Email & Phone Number
IT Platform Director @ Babcock International Group
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Stephen Dobson Location
- Guildford, England, GB
Stephen Dobson Work
- 2021 -now IT Platform Director @
- 2016 -2021 Head of Service Delivery @
- 2012 -2016 Service Management and Improvement @
- 2008 -2012 Product Delivery Manager - ICT Support Services @
- 2005 -2008 Problem and Change Manager (ITIL) @
- 2005 -2005 Change Manager @
- 2002 -2005 Problem Manager @
- 2000 -2002 Service Manager @ Fox IT Ltd / Ordnance Survey
- 1999 -2001 Desktop Services Team Lead @ Fox IT Ltd / Ordnance Survey
Stephen Dobson Education
- ISEB ITIL V3 Managers Certificate (ITIL Expert) 2011-2011
- ISEB - ITIL Managers Certificate (Red Badge)
ITIL Managers Certificate (ITIL v2) ( ITIL Managers Certificate (Service Support / Service Delivery) (Red Badge))
2007-2007 - ISEB Award ITIL Practitioner - Change Management
ITIL Practitioner - Change Management ( SEB Award )
2005-2005 - ISEB Award ITIL Practitioner - Problem Management
ISEB Award ( ITIL Practitioner - Problem Management)
2004-2004 - ISEB Award ITIL Service Management Foundaiton Certificate
SEB Award ITIL Service Management Foundaiton Certificate ( )
2000-2000 - Sheffield Hallam University
Business Information Technology
1997-1999
Stephen Dobson Skills
- ITIL
- Problem Analysis
- Change Management
- Customer Service
- Service Management
- IT Service Management
- Service Delivery
- Business Objects
- Financial Management
- Staff Management
- Staff Development
- Resource Management
- Process Improvement
- Business Process
- Continuous Improvement
- Business Continuity
- Availability Management
- Capacity Management
- SLA
- Crystal Reports
- Service Desk
- Call Center
- IT Operations
- IT Management
- Business Process Improvement
- ITIL Certified
- Problem Management
- Call Centers
- Service Improvement
- Stakeholder Management
- Management
- Project Delivery
- Incident Management
- Governance
- Managerial Finance
- Active Directory
- Data Migration
- Infrastructure
- Security
- MS Project
- Service Level Agreements Sla
- Service Level Agreements
Stephen Dobson Summary
- Stephen Dobson, based in Guildford, England, GB, is currently a IT Platform Director at Babcock International Group. Stephen Dobson brings experience from previous roles at Babcock International Group and Atkins. Stephen Dobson holds a 2011 - 2011 ISEB ITIL V3 Managers Certificate (ITIL Expert). With a robust skill set that includes ITIL, Problem Analysis, Change Management, Customer Service, Service Management and more. Stephen Dobson has 2 emails and 1 mobile phone numbers on RocketReach.
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