Stephen Crow Email & Phone Number
Major Incident Manager @ 7-Eleven
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Stephen Crow Location
- Rowlett, TX, US
Stephen Crow Work
- Major Incident Manager @ (May 2024 - Present)
- IT Service Delivery, Operations and Asset Manager @ (November 2020 - February 2024)
- Infrastructure Manager @ (February 2018 - January 2020)
- Global Technology Services Manager @ (January 2015 - February 2018)
- Program Management Senior Specialist @ (January 2013 - December 2015)
- Project Management Team Lead @ (January 2010 - December 2013)
- Enterprise Process Engineer @ (January 2008 - December 2010)
- Network Operations Team Lead @ (January 2004 - December 2008)
- Enterprise Service Desk Team Lead @ (January 2001 - December 2004)
- Project Manager and Scheduling Supervisor @ (January 1995 - December 2001)
Stephen Crow Education
- Southern Methodist University
(Information Technology)
2000-2002
Stephen Crow Skills
- Stakeholder Management
- Support Services
- Problem Solving
- Technology Leadership
- Workflow Design
- Software Asset Management
- Facilitation
- Customer-Focused Service
- Requirements Workshops
- Software as a Service (SaaS)
- IT Operations Management
- OLA
- ServiceNow Administration
- KPI Dashboards
- KPI Reporting
- Continuous Improvement
- Root Cause Analysis
- Major Incident Management
- Asset Management
- Renewals
- Knowledge Management
- Communication
- Change Management
- Change Manger
- Problem Management
- Operations Management
- IT Infrastructure Management
- ITIL
- Networking
- Service Desk
- IT Service Management
- Vendor Management
- Data Center
- Troubleshooting
- Technical Support
- Project Management
- Incident Management
- Service Delivery
- IT Operations
- Disaster Recovery
- IT Management
- Process Improvement
- Leadership
- Servers
- Security
- Technical Documentation
- ITIL Certified
- Managed Services
- ServiceNow
- Service-Level Agreements (SLA)
- VMware
- System Administration
- Customer Service
- Security Operations
- Windows 7
- Microsoft Office
- VPN
- Service Level Agreements Sla
- SharePoint
- Help Desk Support
- System Deployment
- Smarts
- Routers
- Operating Systems
- Windows Server
- BMC Remedy
- Enterprise Software
- Hardware
- Software Documentation
- Cisco Routers
- Management
- Visio
- Active Directory
- Business Analysis
- Cisco Technologies
- Network Security
- Citrix
- McAfee
- Lan Wan
- Software Installation
- Computer Hardware
- Service Level Agreements
Stephen Crow Summary
- Stephen Crow, based in Rowlett, TX, US, is currently a Major Incident Manager at 7-Eleven. Stephen Crow brings experience from previous roles at The Container Store and CompuCom. Stephen Crow holds a 2000 - 2002 Southern Methodist University. With a robust skill set that includes Stakeholder Management, Support Services, Problem Solving, Technology Leadership, Workflow Design and more. Stephen Crow has 3 emails and 3 mobile phone numbers on RocketReach.
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