Associate Manager of Global Enterprise and Education Product Support @ (November 2017 - October 2019)
Global Enterprise and Education Product Support Specialist @ (November 2014 - November 2017)
Consumer Product Support Specialist @ (October 2013 - November 2014)
Consumer Customer Care Representative @ (October 2011 - October 2013)
Stephen Crouse Education
Bridgewater College
Spanish and International Studies
2007-2011
Stephen Crouse Skills
Academic Publishing
Agentic Workflows
Agile SCrum
Claude Skills
Customer Relationship Management (CRM)
Customer Service
Data Analysis
Enterprise Software
HTML
Management
Microsoft Excel
Microsoft Office
Microsoft SQL Server
Mobile Devices
OS X
Project Management
Quality Assurance
Requirements Analysis
SQL
Salesforce
Salesforce.com
Software Quality Assurance
Software as a Service (SaaS)
Spanish
Team Leadership
Technical Documentation
Technical Support
Translation
Troubleshooting
Vendor Management
Stephen Crouse Summary
Stephen Crouse, based in Harrisonburg, VA, US, is currently a Client Services Analyst at Silverchair. Stephen Crouse brings experience from previous roles at Silverchair and Rosetta Stone. Stephen Crouse holds a 2007 - 2011 Spanish and International Studies @ Bridgewater College. With a robust skill set that includes Academic Publishing, Agentic Workflows, Agile SCrum, Claude Skills, Customer Relationship Management (CRM) and more. Stephen Crouse has 2 emails and 1 mobile phone numbers on RocketReach.
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