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Stephen Comer Location
Sherborne, GB
Stephen Comer Work
Co-Founder @ (September 2024 - Present)
Senior Consultant @ (March 2023 - September 2024)
CX Business Consultant - Managing Principal @ (September 2017 - January 2023)
Voice Infrastucture Services Manager @ (March 2015 - September 2017)
Customer Success Manager @ (July 2013 - March 2015)
Global Customer Service Operations Manager (Infrastructure) @ (June 2012 - June 2013)
Outsource Account Manager (johnlewis.com) @ (March 2010 - June 2012)
Planning and Reporting Manager @ (February 2005 - March 2010)
Senior Forecasting Analyst @ (July 2004 - February 2005)
Management Information Analyst @ (November 2002 - July 2004)
Stephen Comer Education
University of the West of England
BA Hon
1996-1998
Stephen Comer Skills
Call Center
Workforce Management
Outsourcing Management
MIS Reporting
Contact Centers
Outsourcing
Customer Experience
Stakeholder Management
E-commerce
Retail
Customer Service
Business Analysis
Change Management
Team Management
Performance Management
Team Leadership
Call Centers
Telecommunications
MIS
CRM
Process Improvement
Management
Customer Retention
Training
ERP
Key Performance Indicators
Business Process Improvement
Business Transformation
SaaS
Call Center Architecture
Contact Centre Technology
Cloud Computing
Leadership
IT Outsourcing
Contact Centre Transformation
Multi-Channel Commerce
Omniture
Multi-channel Retail
Fashion
Forecasting
Project Management
Social Media
Human Resource Planning
Business Process Mapping
Contact Centre Design
Cloud-based
Service Delivery
Customer Success
Customer Satisfaction
Net Promoter Score
E Commerce
Multi Channel Retail
Multi Channel Commerce
Cloud Based
Stephen Comer Summary
Stephen Comer, based in Sherborne, GB, is currently a Co-Founder at The Country Crib. Stephen Comer brings experience from previous roles at Mason Advisory Limited, Avaya, Direct Line Group and NewVoiceMedia. Stephen Comer holds a 1996 - 1998 BA Hon @ University of the West of England. With a robust skill set that includes Call Center, Workforce Management, Outsourcing Management, MIS Reporting, Contact Centers and more. Stephen Comer has 1 emails on RocketReach.
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