Stephen Butler Email & Phone Number
Vice President, Shared Service (Customer Service and Communications and Training) @ Universal Service Administrative Co. (USAC)
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Stephen Butler Location
- Ashburn, VA, US
Stephen Butler Work
- Vice President, Shared Service (Customer Service and Communications and Training) @ (August 2021 - Present)
- Senior Director – Program Management, Lifeline @ (March 2020 - August 2021)
- Senior Director – Shared Services and Customer Service @ (January 2017 - March 2020)
- Vice President @ (September 2011 - January 2017)
- Senior Manager – Sales and Marketing Operations @ (November 2009 - August 2011)
- Sr Consultant (Contract position) @ TMNG Global (August 2009 - October 2009)
- Director, Practices @ TARP Worldwide (March 2008 - July 2009)
Stephen Butler Education
- Mount Saint Mary College
BS (Business Manager)
Stephen Butler Skills
- Account Management
- Analysis
- Business Analysis
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Forecasting
- Leadership
- Management
- Marketing
- Operational Activities
- Outsourcing
- Performance Management
- Process Efficiency
- Process Improvement
- Product Management
- Program Management
- Project Management
- Resource Allocation
- Stakeholder Engagement
- Strategic Planning
- Strategy
- Team Leadership
- Training
- Vendor Management
- Workforce Management
- Cross Functional Team Leadership
Stephen Butler Summary
- Stephen Butler, based in Ashburn, VA, US, is currently a Vice President, Shared Service (Customer Service and Communications and Training) at Universal Service Administrative Co. (USAC). Stephen Butler brings experience from previous roles at Universal Service Administrative Co. (USAC), CX Act (formerly TARP Worldwide) and DIRECTV. Stephen Butler holds a BS in Business Manager @ Mount Saint Mary College. With a robust skill set that includes Account Management, Analysis, Business Analysis, Business Process Improvement, Call Center and more. Stephen Butler has 2 emails and 4 mobile phone numbers on RocketReach.
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