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Stephen Butler Location
Ashburn, VA, US
Stephen Butler Work
2021 -now Vice President, Shared Service (Customer Service and Communications and Training) @
2020 -2021 Senior Director – Program Management, Lifeline @
2017 -2020 Senior Director – Shared Services and Customer Service @
2011 -2017 Vice President @
2009 -2011 Senior Manager – Sales and Marketing Operations @
2009 -2009 Sr Consultant (Contract position) @ TMNG Global
2008 -2009 Director, Practices @ TARP Worldwide
2005 -2007 Sr. Manager @
2004 -2005 Senior Program Manager @
2003 -2004 Program Manager @
2000 -2003 Account Manager @
1993 -2000 Branch Manager @
Stephen Butler Education
Mount Saint Mary College
Stephen Butler Skills
Leadership
Customer Experience
Call Center
Forecasting
Customer Satisfaction
Vendor Management
Team Leadership
Process Improvement
Strategic Planning
Workforce Management
Strategy
Program Management
Marketing
Cross Functional Team Leadership
Training
Change Management
Product Management
Business Process Improvement
Management
Project Management
Outsourcing
Call Centers
Analysis
Performance Management
Stephen Butler Summary
Stephen Butler, based in Ashburn, VA, US, is currently a Vice President, Shared Service (Customer Service and Communications and Training) at Universal Service Administrative Co. (USAC). Stephen Butler brings experience from previous roles at Universal Service Administrative Co. (USAC), CX Act (formerly TARP Worldwide) and DIRECTV. Stephen Butler holds a Mount Saint Mary College. With a robust skill set that includes Leadership, Customer Experience, Call Center, Forecasting, Customer Satisfaction and more. Stephen Butler has 2 emails and 4 mobile phone numbers on RocketReach.
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