Service Delivery Manager @ (July 2016 - April 2020)
Account Manager @ (November 2014 - July 2016)
Online Specialist II @ (March 2014 - November 2014)
Lead Generator @ (January 2013 - March 2014)
Stephanie Shoemaker Education
The University of Texas at San Antonio
BA (Communications with a concentration in Public Relations)
2006-2010
Stephanie Shoemaker Skills
Customer Service
Account Management
Salesforce.com
Social Media
Social Networking
Troubleshooting
Sales
Direct Sales
Management
Solution Selling
Cloud Computing
SaaS
Sales Process
Team Leadership
Problem Solving
Collaborative Problem Solving
Adapter
Strategic Thinking
Enterprise Software
Microsoft Office
Managed Services
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Training
Business-to-Business (B2B)
Customer Satisfaction
Lead Generation
Customer Experience
Onboarding
Customer Retention
Customer Engagement
Customer Support
Networking
Project Management
Team Building
Strategic Partnerships
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Confluence
JIRA
Service Desk
Service Delivery
Interpersonal Skills
Relationship Building
Client Liaison
Client Rapport
Key Client Relationships
Customer Success
Problem Management
Stephanie Shoemaker Summary
Stephanie Shoemaker, based in New York, NY, US, is currently a Customer Success Account Manager at Microsoft. Stephanie Shoemaker brings experience from previous roles at OpenReel, Logicworks and Rackspace Technology. Stephanie Shoemaker holds a 2006 - 2010 BA in Communications with a concentration in Public Relations @ The University of Texas at San Antonio. With a robust skill set that includes Customer Service, Account Management, Salesforce.com, Social Media, Social Networking and more. Stephanie Shoemaker has 3 emails and 3 mobile phone numbers on RocketReach.
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