Stephanie Serrano Email & Phone Number
Product Support Specialist @ Zivian Health
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Stephanie Serrano Location
- Austin, TX, US
Stephanie Serrano Work
- Product Support Specialist @ (March 2026 - Present)
- Lead Operations Specialist - Business Technology and Trust @ (March 2022 - March 2026)
- Event Operations Coordinator - Product, Technology, and Engineering - Contract - EOS ITS Solutions @ (October 2019 - March 2022)
- Operations Specialist - State and District Partnerships, Southwestern Region @ (October 2018 - October 2019)
- Customer Enablement Associate - HomeAway and Vrbo @ (June 2017 - October 2018)
- Audio Visual Technician @ (May 2015 - January 2017)
- Audio Visual - Multimedia Specialist @ The New York Academy of Sciences (April 2011 - May 2015)
Stephanie Serrano Education
- Stony Brook University
Bachelor’s Degree (Cinema and Cultural Studies)
Stephanie Serrano Skills
- Adobe Photoshop
- Agile Methodologies
- Agile Testing
- Analytical Skills
- Attention to Detail
- Audio Visual (AV) Systems
- Budget Monitoring
- Change Management
- Communication
- Community Outreach
- Computer Literacy
- Confidentiality
- Contact Center Operations
- Contact Centers
- Cross-Functional Collaboration
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Service
- Cvent
- Data Analysis
- Data Analytics
- Digital Media
- Distributed Teams
- Documentation
- Editing
- Electronic Health Records (EHR)
- Event Management
- Event Planning
- Events
- Executive Support
- Final Cut Pro
- Food and Beverage Operations
- HIPAA
- HIPPA
- Hotel Contract Negotiation
- HubSpot
- IT Operations
- IT Service Management
- Internal Events
- Issue Triage
- Jira
- Jira Service Management
- Large Scale Events
- Leadership
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Multimedia
- Multiple Project Coordination
- New Media
- Nonprofit Organizations
- Notion Productivity Software
- Office 365
- Operational Excellence
- Operations Management
- Photoshop
- Planning Budgeting & Forecasting
- PostHog
- Problem Solving
- Process Flow Documentation
- Process Improvement
- Product Support
- Project Coordination
- Project Documentation
- Project Management
- Project Planning
- PropelAuth
- Queue Management
- RFP
- Root Cause Analysis
- SaaS Operations
- Salesforce.com
- Sensitive Information
- ServiceNow
- Social Media
- Social Networking
- Sound
- Special projects
- Stakeholder Relations
- Standard Operating Procedure (SOP)
- Standards Compliance
- Strategic Thinking
- Team Leadership
- Teamwork
- Technical Onboarding
- Technical Operations
- Technical Support
- Training
- Travel Arrangements
- Troubleshooting
- User Experience
- Vendor Management
- Video
- Video Conferencing
- Video Editing
- Video Production
- Web Content
- Zoom
- Mixed Media
- Website Promotion
- Archival Processing
- Blogging
- Conference Coordination
- Audio Engineering
- Music
- Music Performance
- Fundraising
- Audio Post Production
- Academia
- Nonprofits
- WordPress
- Digital Signage
- Civic Engagement
- Social Media Marketing
- Film
- Digital Archiving
- Scheduling
- Research
- Digital Signal Processors
- Resource Allocation
Stephanie Serrano Summary
- Stephanie Serrano, based in Austin, TX, US, is currently a Product Support Specialist at Zivian Health. Stephanie Serrano brings experience from previous roles at Indeed.com, The College Board and Expedia Group. Stephanie Serrano holds a Bachelor’s Degree in Cinema and Cultural Studies @ Stony Brook University. With a robust skill set that includes Adobe Photoshop, Agile Methodologies, Agile Testing, Analytical Skills, Attention to Detail and more. Stephanie Serrano has 5 emails and 3 mobile phone numbers on RocketReach.
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