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Stephanie Rocha Location
Boston, MA, US
Stephanie Rocha Work
AVP Branch Manager @ (January 2019 - Present)
Branch Manager @ (January 2016 - January 2018)
Store Sales Manager @ (March 2007 - June 2016)
Stephanie Rocha Education
Bryant & Stratton College
Associate's degree (Human Resources)
2008-2011
Bristol Community College
College courses (General Studies)
2004-2006
Greater New Bedford Voc Tech
Information Technology (High School Diploma)
2000-2004
Bristol Community College 2024
Stephanie Rocha Skills
• Proficient in customer services 5+ years.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Typing 50 WPM
• Recruiting and training on a daily basis.
• Controlling labor, posting payroll, budgets, etc.
• Problem solving; quick handling.
• Communicates well with team as well as supervision.
• Excellent leader and manager to retain goals.
o Goal driven
• Attentive and learns quickly.
• Compliant with all policies, procedures, etc.
• Excellent in organizing and planning.
• Merchandise product daily.
• Excellent visual eye – think outside the box.
• Excellent in interviewing qualified applicants/ phone screening.
• Speaks Portuguese fluently.
Coaching Staff
Recruiting
Training
Interviews
Team Leadership
Sales
Human Resources
Store Management
Retail Sales
Driving Results
Visual Merchandising
Customer Service
Employee Training
Sales Management
Customer Retention
Customer Experience
Loss Prevention
Typing 50 Wpm
Quick Handling
Communicates Well With Team as Well as Supervision
Excel and Powerpoint
Controlling Labor
Proficient in Microsoft Word
Proficient in Customer Services 5+ Years
Speaks Portuguese Fluently
Ogoal Driven
Recruiting and Training on a Daily Basis
Excellent Leader and Manager to Retain Goals
Excellent in Organizing and Planning
Attentive and Learns Quickly
Budgets
Posting Payroll
Excellent in Interviewing Qualified Applicants/ Phone Screening
Etc
Merchandise Product Daily
Problem Solving
Excellent Visual Eye Think Outside the Box
Procedures
Compliant With All Policies
Stephanie Rocha Summary
Stephanie Rocha, based in Boston, MA, US, is currently a AVP Branch Manager at Citizens Bank. Stephanie Rocha brings experience from previous roles at Santander Bank, N.A. and Finish Line. Stephanie Rocha holds a 2008 - 2011 Associate's degree in Human Resources @ Bryant & Stratton College. With a robust skill set that includes • Proficient in customer services 5+ years., • Proficient in Microsoft Word, Excel and PowerPoint., • Typing 50 WPM, • Recruiting and training on a daily basis., • Controlling labor, posting payroll, budgets, etc. and more. Stephanie Rocha has 3 emails and 1 mobile phone numbers on RocketReach.
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