Director, Voice of Customer Research and Insights @ (June 2025 - January 2026)
VP, Customer Experience @ (March 2023 - February 2025)
Director, Customer Intelligence @ (September 2021 - March 2023)
Senior Director, Consumer Insights | Digital Experience @ (April 2018 - September 2021)
Director, Digital Research and Analytics @ (November 2012 - April 2018)
Stephanie Miles Education
Indiana University - Kelley School of Business
MBA (Marketing)
Indiana University Bloomington
Bachelor's degree
Stephanie Miles Skills
Customer Experience
User Experience (UX)
Strategic Leadership
Consumer Insight
Change Management
Design Thinking
Customer Journey Mapping
Market Research
Quantitative Research
Survey Design
Competitive Analysis
Data Analysis
Project Management
Customer Satisfaction
Customer Engagement
Marketing Research
Strategy
Analytics
Marketing
Market Planning
Budget Management
Usability Testing
Natural Language Processing (NLP)
Salesforce.com
SPSS
SQL
Enterprise Software
Cross-functional Team Leadership
Problem Solving
Strategic Partnerships
Presentations
Leadership
Communication
Collaborative Problem Solving
Qualitative Research
Team Building
UX Research
Product Strategy
UserZoom
Voice of the Customer
Qualtrics
Insight Generation
Customer Analysis
Data Analytics
Team Development
Net Promoter Score
Voice of the Customer Analysis
A/B Testing
System Monitoring
Art
Optimization
Microsoft Excel
Desktop Computers
Web Content
Platforms
Content Strategy
Digital Media
Storylines
E Commerce
Web Analytics
Fans
Segmentation
Management
Engaging
Market
Advertising
Applications
Usa
Blogging
RFP
Personalization
Strategic Collaboration
Marketing Automation
Data Visualization
Omniture
Business Insights
Tactics
Marketing Strategy
Interactive Marketing
Lifetime Value
Primary Research
Lifestyle
Multi Channel Marketing
Testing
Third Party
Video
Development
Positioning
User Experience
Web Content Management
Net
Briefs
Adobe Analytics
Budgets
eMarketer
Competitor Intelligence
Digital Marketing
Blends
Research
Complexity
Digital Production
Branding
Future Trends
Research Design
Vendor Relationship Management
Email Marketing
Accountability
Sports
ExactTarget
Forecasting
Measurements
Nielsen
Mobile Advertising
Indiana
Marketplace
Career Development
Distribution Strategies
Die
Digital Strategy
Customer Insight
Workshops
Social Media Marketing
Guides
Performance Reporting
Online Marketing
Social Media Measurement
Mergers and Acquisitions
Project Planning
Integrated Marketing
Subscriptions
Performance Appraisal
Publishing
SEO
Diet
Health and Wellness
Wellness
Sales
MailChimp
User Centered Design
Georgia
Analysis
comScore
Benchmarking
Focus Groups
Consumer
Mobile Marketing
Digital Video
Surveying
Content Marketing
Directories
Investments
Writing
Brand Tracking
Driving
Statistics
Modeling
Internet Explorer
Landscaping
Moving
Facebook
Coaching
Space
Competitive Landscape
Audience Development
Media
Integration
Metrics Reporting
Subject Matter Experts
Atlanta
Tableau
Pitch Development
SEM
Business Strategy
Subscription
Consumption
Content Management
Cnn
Google Analytics
Dashboard
Insurance
Business Case
Data Driven
LinkedIn
Destination
PowerPoint
Microsoft Office
Audience
Web Project Management
Online Advertising
Strategies
Engagement
Friendly
Social Media
Compelling
Visual Storytelling
Public Relations
Broadcast
Pre Sales
Order Fulfillment
Tops
Digital Transformation
Product Optimization
Questionnaires
Credit Scoring
Key Performance Indicators
Consumer Insights
Politics
Brand Strategy
Secondary Research
Brand Perception
Pregnancy
Mineral Exploration
Online Moderation
Product Management
Information Architecture
Performance Metrics
Competitive Intelligence
Consulting
Vendor Management
Digital Research
New Media
Content Development
OTT
Campaigns
Design
Journalism
Channel
Sponsorship
Idis
New Business Development
Ethnography
Vendors
Business Administration
Assessment
Partnerships
B2c
.NET
Domo
CX
Cross Functional Team Leadership
Stephanie Miles Summary
Stephanie Miles, based in Florida, United States, is currently a Customer Experience Consultant at Design Researcher & Consultant. Stephanie Miles brings experience from previous roles at PayPal, Sharecare, Workday and WarnerMedia. Stephanie Miles holds a MBA in Marketing @ Indiana University - Kelley School of Business. With a robust skill set that includes Customer Experience, User Experience (UX), Strategic Leadership, Consumer Insight, Change Management and more. Stephanie Miles has 1 emails and 2 mobile phone numbers on RocketReach.
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