Stephani Smyth Email & Phone Number
Senior Director Customer Support and Data Integrations @ Lexia Learning
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Stephani Smyth Location
- United States
Stephani Smyth Work
- Senior Director Customer Support and Data Integrations @ (January 2022 - Present)
- Director Customer Support and Data Integration @ (March 2020 - January 2022)
- Director Customer Support @ (February 2017 - March 2020)
- Director Program Management @ (August 2016 - January 2017)
- VP Client Services @ (June 2014 - July 2016)
- Director of Customer Support @ (March 2012 - June 2014)
- Director of Developer Support @ (August 2008 - March 2012)
- Director of Call Center Technology @ (November 2005 - August 2008)
- Senior Manager of Technology @ (January 2003 - November 2005)
- Customer Care Center Representative @ (February 2002 - January 2003)
- Online Applications Coordinator @ (August 2000 - July 2001)
- Unit Computing Specialist @ (August 1999 - August 2000)
- Systems Engineer @ (July 1997 - August 1999)
- Telecommunications Analyst @ (January 1994 - January 1997)
Stephani Smyth Education
- University of Phoenix
MBA (Technology Management)
2001-2003 - Rutgers University
BA (Sociology / Psychology)
1994-1997 - Chubb Institute
NEDC (Network Engineering and Data Communications)
1995-1996
Stephani Smyth Skills
- Independent Contributor
- Delivery Operations
- Negotiation
- Marketing
- Customer Journeys
- Analytical Skills
- Software as a Service (SaaS)
- Relationship Development
- Problem Solving
- Operational Execution
- Communication
- Clear Communications
- Clever
- Project Management
- IT Management
- Team Leadership
- Team Building
- Process Improvement
- Management
- Business Analysis
- Employee Training
- Technical Writing
- Vendor Management
- Software
- Customer Experience
- System Administration
- Software Development
- Agile Methodologies
- Customer Service
- Quality Assurance
- SharePoint
- Customer Service Operations
- Project Planning
- Leadership
- Product Management
- Recruiting
- Customer Satisfaction
- Coaching
- Cross-functional Team Leadership
- Software Documentation
- SDLC
- Call Centers
- Troubleshooting
- Customer Service Management
- Training
- CRM
- Integration
- Start-ups
- Networking
- Databases
- Change Management
- Testing
- Technical Support
- Telecommunications
- Business Process Improvement
- Customer Relationship Management (CRM)
- Pharmaceutical Industry
- Cross Functional Team Leadership
- Program Management
- Microsoft Office
- Infragistics
- Services
- Start Ups
- Customer Relationship Management Crm
- Technology
- Information Technology
- Research
- Customer Relationship Management
Stephani Smyth Summary
- Stephani Smyth, based in United States, is currently a Senior Director Customer Support and Data Integrations at Lexia Learning. Stephani Smyth brings experience from previous roles at Lexia Learning, Achieve3000, Infragistics and innRoad. Stephani Smyth holds a 2001 - 2003 MBA in Technology Management @ University of Phoenix. With a robust skill set that includes Independent Contributor, Delivery Operations, Negotiation, Marketing, Customer Journeys and more. Stephani Smyth has 4 emails and 4 mobile phone numbers on RocketReach.
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