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Stephane Vincent Location
Paris, FR
Stephane Vincent Work
Senior Vice President - Global Customer Support and Operations @ (April 2024 - Present)
Vice President, Customer Support - Treasury and Capital Markets, Corporate Banking @ (June 2017 - April 2024)
Global Head of Customer Support - Capital Market and Risk @ (June 2012 - April 2024)
Global Head of Customer Support @ (February 2012 - May 2012)
Global Head of Client Services @ (July 2010 - February 2012)
Global Head of Service @ (August 2006 - June 2010)
Senior Consultant @ (September 2005 - July 2006)
Senior Consultant @ (January 2002 - January 2005)
Director, 3rd level support, Trade and Risk Management @ (April 2000 - December 2001)
Manager, 2nd level support, Trade and Risk Management @ (January 1997 - April 2000)
Director, Kondor+ Development @ (January 1989 - December 1996)
Stephane Vincent Education
Pierre and Marie Curie University
Master's degree (Computer Science)
1983-1987
Stephane Vincent Skills
Agile Methodologies
Analytical Skills
Automation
Business Analysis
Business Process
Business Process Improvement
Capital Markets
Change Management
Client Services
Consulting
Crisis Management
Customer Contact
Customer Experience
Customer Loyalty
Customer Retention
Customer Service
Customer Service Operations
Customer Success
Customer Support
Enterprise Risk Management
Financial Markets
Incident Management
Innovation Management
Inspirational Leadership
Leadership
Major Mergers / Integrations
Management
Market Data
Microsoft Office
Outsourcing
People Person
Predictable P/L
Presentations
Process Improvement
Process Optimization
Program Management
Project Delivery
Project Management
Project Management Office (PMO)
Project Portfolio Management
Risk Management
SQL
Salesforce.com
Service Delivery
Service Desk
Service Quality
Software Project Management
Strategy
Trading
Training
Stephane Vincent Summary
Stephane Vincent, based in Paris, FR, is currently a Senior Vice President - Global Customer Support and Operations at Numerix. Stephane Vincent brings experience from previous roles at Finastra, Misys, Turaz Global TRM and Thomson Reuters. Stephane Vincent holds a 1983 - 1987 Master's degree in Computer Science @ Pierre and Marie Curie University. With a robust skill set that includes Agile Methodologies, Analytical Skills, Automation, Business Analysis, Business Process and more. Stephane Vincent has 2 emails and 1 mobile phone numbers on RocketReach.
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