Stéphane Ernst Location
Épalinges, VD, CH
Stéphane Ernst Work
- 2023 - now ServiceNow Product Owner @ Swatch Group Services
- 2021 - 2023 ITSM Specialist @ Swatch Group Services
- 2021 - 2021 ITSM Business Analyst and Solution integrator as Freelance @ Freelance
- 2019 - 2020 Service Delivery Manager and Business Analyst ServiceNow @ dentsu
- 2016 - 2019 Customer Care Quality Manager and Service Desk Transition Manager @ Swisscom
- 2018 - 2019 Customer Care Supervisor and Transition Manager @ Swisscom
- 2014 - 2016 IT Service Desk Quality Manager @ ITS SA
- 2013 - 2014 IT Service Desk Team Leader @ ITS SA
- 2013 - 2013 IT Service Desk technician @SICPA S.A @ ITS SA
- 2012 - 2013 IT User Support Specialist chez Louis Dreyfus Commodities @ ITS SA
Stéphane Ernst Education
- DXC Technology
(ITSM ServiceNow)
2019 - 2019 - Digicomp
Hermès 5.1 Foundation (Gestion de projets en technologies de l'information)
2017 - 2017 - Idec Sarl, Renens
Brevet fédéral d'informaticien de gestion (Information Technology)
2007 - 2013
Stéphane Ernst Skills
- ITIL
- Windows Server
- Active Directory
- Windows 7
- Management services IT
- Incident Management
- IT Hardware Support
- Blackberry
- Blackberry Enterprise Server
- Avaya IP Telephony
Stéphane Ernst Summary
Stéphane Ernst, based in Épalinges, VD, CH, is currently a ServiceNow Product Owner at Swatch Group Services. Stéphane Ernst brings experience from previous roles at Swatch Group Services, Freelance, Dentsu Aegis Network and Swisscom. Stéphane Ernst holds a 2019 - 2019 DXC Technology. With a robust skill set that includes ITIL, Windows Server, Active Directory, Windows 7, Management services IT and more. Stéphane Ernst has 1 emails on RocketReach.
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