Stéphane Ernst Email
ServiceNow Product Owner @ Swatch Group Services
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Stéphane Ernst Location
- Épalinges, VD, CH
Stéphane Ernst Work
- 2023 -now ServiceNow Product Owner @
- 2021 -2023 ITSM Specialist @
- 2021 -2021 ITSM Business Analyst and Solution integrator as Freelance @ Freelance
- 2019 -2020 Service Delivery Manager and Business Analyst ServiceNow @
- 2016 -2019 Customer Care Quality Manager and Service Desk Transition Manager @
- 2018 -2019 Customer Care Supervisor and Transition Manager @
- 2014 -2016 IT Service Desk Quality Manager @
- 2013 -2014 IT Service Desk Team Leader @
- 2013 -2013 IT Service Desk technician @SICPA S.A @
- 2012 -2013 IT User Support Specialist chez Louis Dreyfus Commodities @
- 2011 -2012 IT Helpdesk Administrator @
- 2010 -2011 Engineer Service Desk @ Nestlé @
- 2009 -2010 Service Desk Technician @
- 2006 -2009 Delivery Driver @
- 2002 -2003 Sales Assistant in car accessories @
- 2000 -2002 Sales Assistant @
Stéphane Ernst Education
- DXC Technology
(ITSM ServiceNow)
2019-2019 - Digicomp
Hermès 5.1 Foundation (Gestion de projets en technologies de l'information)
2017-2017 - Idec Sarl, Renens
Brevet fédéral d'informaticien de gestion (Information Technology)
2007-2013
Stéphane Ernst Skills
- ITIL
- Windows Server
- Active Directory
- Windows 7
- Management services IT
- Incident Management
- IT Hardware Support
- Blackberry
- Blackberry Enterprise Server
- Avaya IP Telephony
- Cisco VoIP
- windows 8
- McAfee
- RSA SecurID
- Windows XP Pro
- Office 2010
- Microsoft Office 2007
- Business Process Improvement
- Business Analysis
- Polycom Video Conferencing
- Lotus Notes
- iPhone Support
- iPad
- Team Leadership
- LANDesk
- Track-It
- easyvista
- remedy force
- Administration SharePoint
- Polycom Video
- Business Process
- Management
- Track It
- Blackberry Enterprise
- Continuous Improvement
- Gestion Des Incidents
- Microsoft Office
- Gestion de projet
- Services d'Assistance
- IT Service Management
Stéphane Ernst Summary
- Stéphane Ernst, based in Épalinges, VD, CH, is currently a ServiceNow Product Owner at Swatch Group Services. Stéphane Ernst brings experience from previous roles at Swatch Group Services, Freelance, Dentsu Aegis Network and Swisscom. Stéphane Ernst holds a 2019 - 2019 DXC Technology. With a robust skill set that includes ITIL, Windows Server, Active Directory, Windows 7, Management services IT and more. Stéphane Ernst has 1 emails on RocketReach.
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