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Stephane Cloutier Location
Montreal, QC, CA
Stephane Cloutier Work
Vice President Information Technology @ (October 2024 - Present)
Senior Director executive sponsor IT resiliency @ (September 2022 - October 2024)
Executive Consultant @ (June 2021 - September 2022)
Management and Strategic consultant at National Bank @ (November 2019 - June 2021)
Management and Strategic consultant @ (June 2018 - December 2019)
Management and Strategic consultant @ (May 2017 - May 2018)
Senior Project Executive @ (February 2016 - April 2017)
Director consulting and Executive mandate at Laurentian Bank @ (April 2013 - February 2016)
Associate Vice-President User Services @ (September 2009 - April 2013)
Senior Manager Contact Center Infrastructure @ (September 2008 - September 2009)
Vice President User Services @ (September 2007 - September 2008)
Senior manager End User Services @ (September 2003 - September 2007)
Manager Service Desk integration @ (September 2001 - September 2003)
Stephane Cloutier Education
University of Toronto - Rotman School of Management
Executive MBA Courses
2011-2012
Polytechnique Montréal
Eng
1991-1994
UofT Rotman
Stephane Cloutier Skills
Business Analysis
Business Process
Call Centers
Change Management
Cloud Infrastructure
Consulting
Contact Center Strategy
Desktop Environment
Enterprise Architecture
Governance
IT Infrastructure Management
IT Management
IT Operations
IT Outsourcing
IT Service Management
IT Strategy
IT Transformation
ITIL
ITIL Process Implementation
ITSMF
IVR
Incident Management
Infrastructure Management
Integration
Leadership
Major Incident Management
Management Coaching
Operations Management
Outsourcing
PMO
PMP
Problem Management
Project Management
Self Help
Service Desk
Service Desk Management
Solution Architecture
Strategic Leadership
Technical Support
Vendor Management
Virtual Desktop
VoIP
Infrastructure
Operations
Services
Stephane Cloutier Summary
Stephane Cloutier, based in Montreal, QC, CA, is currently a Vice President Information Technology at Desjardins. Stephane Cloutier brings experience from previous roles at Desjardins and National Bank of Canada. Stephane Cloutier holds a 2011 - 2012 Executive MBA Courses @ University of Toronto - Rotman School of Management. With a robust skill set that includes Business Analysis, Business Process, Call Centers, Change Management, Cloud Infrastructure and more. Stephane Cloutier has 4 emails and 1 mobile phone numbers on RocketReach.
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