Stephan Hogenbirk Email & Phone Number
Global Head of Insights and CRM Automation @ Affinitas education
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Stephan Hogenbirk Location
- Catalonia, Spain
Stephan Hogenbirk Work
- Global Head of Insights and CRM Automation @ (March 2026 - Present)
- Global Head of Strategic Insights @ (March 2022 - March 2026)
- Customer Experience Programme Manager @ (June 2016 - March 2022)
- Customer experience analyst @ (November 2015 - May 2016)
- Developer @ (November 2011 - November 2015)
- Supervisor @ (September 2009 - November 2011)
- Quality Control and FO Specialist @ (May 2008 - September 2009)
Stephan Hogenbirk Education
- Universitat Oberta de Catalunya
Application and Web Development with Microsoft.NET (Information Technology)
2012-2013 - Deltion
Activities and societies: Hotel Management
Stephan Hogenbirk Skills
- .NET
- AJAX
- ASP.NET
- Analysis
- Analytical Skills
- Artificial Intelligence (AI)
- Banking
- Business Analysis
- Business Intelligence
- Business Intelligence Strategy
- Business Process Improvement
- C#
- CRM
- CSS3
- Change Management
- Change Management & Culture Transformation
- Churn Prediction & Prevention
- Claude Code
- Closing the Loop Methodologies
- Confirmit
- Cross-functional Coordination
- Customer Experience
- Customer Experience Management
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Data-driven Decision Making
- Dutch
- Employee Surveys
- English
- Executive Reporting & Presentation
- Financial Services
- GitHub
- HTML 5
- Information Technology
- JScript
- JavaScript
- Key Driver Analysis
- Leadership
- Market Research Project Management
- Microsoft Office
- Microsoft SQL Server
- Multi-Stakeholder Intelligence
- MySQL
- NPS
- Net Promoter Score
- Predictive Analytics & Churn Prevention
- Process Improvement
- Program Management
- Project Management
- Qualtrics
- R
- Response Rate Optimization
- Retention Risk Assessment
- Risk Identification & Mitigation
- SQL
- Senior Stakeholder Management
- SharePoint
- Single View Analytics
- Spanish
- Stakeholder Management (C-Suite, Regional Leadership)
- Strategic Insights & Analytics
- Strategic Program Management
- Strategy
- Survey Design
- Survey Design & Methodology
- Survey Management
- Survey Research
- Team Leadership
- Team Leadership & Development
- Team Management
- Text Analytics
- Training Delivery
- User Experience (UX)
- VB.NET
- Visual Studio
- Voice of Customer (VOC) Strategy
- Voice of Employee (VOE) Programs
- Voice of the Customer
- Web Development
- XML
- jQuery
- VBA
- Custom CMS Development
- Joomla
- WordPress
- KnockoutJS
- Visual Basic
- Databases
- Call Centers
- Customer Service
- Microsoft Word
- Customer Relationship Management Crm
- Training
- SQL Server
- Java
- HTML
- Net
- Customer Relationship Management
Stephan Hogenbirk Summary
- Stephan Hogenbirk, based in Catalonia, Spain, is currently a Global Head of Insights and CRM Automation at Affinitas Education. Stephan Hogenbirk brings experience from previous roles at Cognita Schools and Citi. Stephan Hogenbirk holds a 2012 - 2013 Application and Web Development with Microsoft.NET in Information Technology @ Universitat Oberta de Catalunya. With a robust skill set that includes .NET, AJAX, ASP.NET, Analysis, Analytical Skills and more. Stephan Hogenbirk has 2 emails and 1 mobile phone numbers on RocketReach.
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