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Steph Hardy Location
Philadelphia, PA, US
Steph Hardy Work
2023 -now Senior Customer Solutions Engineer @
2022 -2023 Senior Customer Success Manager @
2021 -2022 Customer Success Manager @
2020 -2022 Jill Of All Trades and Project Manager @
2021 -2021 Customer Experience Manager @
2020 -2021 Senior Customer Experience Manager @
2018 -2020 Community Manager @
2018 -2018 Operations Lead @
2017 -2018 Operations Lead - Enterprise @
2016 -2017 Front Office Supervisor @
2015 -2016 Front Desk and Housekeeping Supervisor @
2014 -2015 Liberty Service Agent - Starwood Preferred Guest Champion @
2013 -2013 Youth Engagement Program Intern @
2012 -2012 Workforce Development Intern @
Steph Hardy Education
Boston College
Bachelors
2011-2015
Boston University
Bachelor of Arts (Sociology)
2010-2014
St. John the Baptist Diocesan High School 2006-2010
Steph Hardy Skills
Strategic Planning
Customer Relationship Management (CRM)
Strategic Thinking
Project Management
Client Onboarding
Product Support
Business Strategy
Community Outreach
Social Media
Event Planning
Front Office
Sales
Hospitality Management
Customer Retention
Operations Management
Customer Success
Social Media Marketing
Account Management
Project Coordination
Customer Experience
Microsoft Power BI
Microsoft Office
Airtable
Customer Service
Collaborative Problem Solving
Creative Problem Solving
Leadership
Interpersonal Communication Abilities
Public Speaking
Management
Time Management
Training
Coaching
Business Acumen
People Management
Client Relations
Critical Thinking
Problem Solving
Negotiation
Strategic Partnerships
Customer Support
Community Management
Spanish
Guru
Self-starter
Net Promoter Score
Team Operations
Team Building
PowerPoint
Health Equity
Blogging
Self Starter
Photography
Behavior Change Communication
Spanish Proficiency
Microsoft Word
Microsoft Excel
Social Networking
Event Management
Editing
Teamwork
Volunteer Recruiting
Research
Hospitality Industry
Economics
Entrepreneurship
Writing
Social Justice
Activism
Drawing
Spiritual Direction
Development Economics
Economic Research
Quantitative Research
Qualitative Research
Data Analysis
Econometrics
Stata
Training and Development
Nonprofits
Youth Development
Investments
Steph Hardy Summary
Steph Hardy, based in Philadelphia, PA, US, is currently a Senior Customer Solutions Engineer at Guru (getguru.com). Steph Hardy brings experience from previous roles at Guru (getguru.com), Richards Brothers Creative LLC. and Package Free. Steph Hardy holds a 2011 - 2015 Bachelors @ Boston College. With a robust skill set that includes Strategic Planning, Customer Relationship Management (CRM), Strategic Thinking, Project Management, Client Onboarding and more. Steph Hardy has 2 emails and 1 mobile phone numbers on RocketReach.
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