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Stela Record Location
Phoenix, AZ, US
Stela Record Work
Director of Patient Experience @ (January 2026 - Present)
Service Excellence Program Manager @ (July 2024 - January 2026)
Director of Patient Experience @ (November 2022 - August 2024)
Patient Experience Director @ (April 2020 - August 2022)
Patient Experience Sr. Consultant @ (July 2016 - April 2020)
Service Excellence Coach @ (April 2013 - June 2016)
Service Excellence Director @ (December 2009 - November 2012)
Patient Relations Coordinator @ Banner Estrella Medical Center (April 2007 - December 2009)
Support Coordinator - Service Excellence and Patient Relations @ Banner Good Samaritan Medical Center (April 2000 - April 2007)
Stela Record Education
Western Governors University
Bachelor's degree (Health/Health Care Administration/Management)
2016-2020
Rio Salado College 2009-2011
Stela Record Skills
Grievances
Patient Rights
Team Building
Practice Management
Epic Systems
Human Resources
Medicare
Patient Experience
HIPAA
Medical Terminology
Healthcare
Customer Service Training
EHR
Physician Relations
Revenue Cycle
Healthcare Information Technology Hit
Acute Care
Patient Advocacy
EMR
Healthcare Information Technology
Electronic Medical Record Emr
Complaints
Customer Service
Nursing
Cerner
Quality Improvement
Informatics
CPOE
Healthcare Management
Patient Safety
Patient Communications
Healthcare Consulting
Hospitals
Stela Record Summary
Stela Record, based in Phoenix, AZ, US, is currently a Director of Patient Experience at Granville Health System. Stela Record brings experience from previous roles at Valleywise Health, Tucson Medical Center and Banner Health. Stela Record holds a 2016 - 2020 Bachelor's degree in Health/Health Care Administration/Management @ Western Governors University. With a robust skill set that includes Grievances, Patient Rights, Team Building, Practice Management, Epic Systems and more. Stela Record has 2 mobile phone numbers on RocketReach.
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