Community Engagement Manager @ (April 2021 - March 2022)
Leadership Development Consultant @ Parents Leading for Educational Equity (PLEE) (September 2021 - January 2022)
Bilingual Family Engagement Director @ (October 2019 - April 2021)
Early Intervention Child Development Specialist @ Family Service of Rhode Island (December 2017 - October 2019)
Providence Talks Recruitment Specialist and Home Visitor @ Family Service of Rhode Island (August 2017 - December 2017)
Spanish T.A. @ (August 2013 - May 2017)
Intl. Student and Scholar Services Associate Coordinator and Manager Assistant @ (May 2016 - August 2016)
Group Leader and Check-in Coordinator for International Orientation @ (August 2015 - August 2015)
Document Coordinator for International Orientation at Center for International Education @ (August 2014 - September 2014)
Food Server @ (August 2013 - May 2014)
Peace Corps Campus Ambassador @ (October 2014 - May 2016)
Bilingual Public Health Services Coordinator Assistant @ Lake Cumberland District Health Deparment (May 2014 - July 2014)
Steffy Molina Education
Berea College
Bachelor’s Degree
2013-2017
Habla Centro de Lengua y Cultura, Merida, Yucatan-Mexico
Study Abroad
2016-2016
Colegio Evangelico Metodista Juan Wesley, Santa Cruz, Bolivia
High School Diploma
2007-2011
Steffy Molina Skills
C-Level
Coaching
Training
Marketing
Employee Training
Etiquette
Market Analysis
Oral Communication
Key Accounts
Director level
Business Reviews
Audio Conferencing
Service-Level Agreements (SLA)
Technical Understanding
Account Management
Stakeholder Engagement
Technology Adoption
Analytical Skills
Project Management
Cross-functional Team Leadership
Communication
Problem Solving
Nonprofit Organizations
Customer Experience
Leadership Development
Customer Satisfaction
Employee Engagement
Customer Experience Management
Community Relations Management
Relationship Building
People Management
Public Speaking
Microsoft Office
PowerPoint
Spanish
Microsoft Word
Social Media
Microsoft Excel
Blogging
Student Leadership
Photoshop
Community Outreach
Teaching
Tutoring
Interpreting
Spanish Translation
Team Leadership
Leadership
Microsoft PowerPoint
Community Health Worker
English to Spanish
English as a Second Language (ESL)
Bilingual Communications
English
Volunteering
Event Planning
Teamwork
Public Relations
Community Engagement
Family Engagement
Spanish to English
Simultaneous Interpretation
Consecutive Interpretation
Community Health
Youth Advocacy
Patient Advocacy
Education
Building Community Partnerships
English Translation
Presentation Skills
Account Expansion
Account Planning
Attention to Detail
Bilingual & Multicultural Communication
Business-to-Business (B2B)
CSAM
CSM
Client Accounts
Creative Problem Solving
Cultural Competency & Inclusion
Customer Engagement & Retention
Customer Success
Customer Success Management
Data-Driven Insights & Reporting
Data-driven Decision Making
Executive Visibility
Health Promotion
Income Statements
Onboarding
Program Planning
Project Leadership
Psychology
SaaS Platform Expertise
Sales Processes
Sociology
Solution Delivery
Team Coordination
Technology Solutions
Training Delivery
Voice of the Customer
Steffy Molina Summary
Steffy Molina, based in Orlando, FL, US, is currently a Strategic Customer Success Manager at SimpliFed. Steffy Molina brings experience from previous roles at Providence After School Alliance, Vircho Health and Unite Us. Steffy Molina holds a 2013 - 2017 Bachelor’s Degree @ Berea College. With a robust skill set that includes C-Level, Coaching, Training, Marketing, Employee Training and more. Steffy Molina has 2 emails and 1 mobile phone numbers on RocketReach.
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