Customer Support Representative @ Siemens Telecommunications
Customer Support Representative @ Compustat Pty Ltd
Steffne Hughes's Education
Graduate School of Business UCT
MBA Elective (Change Management module)
2013 - 2013
Graduate School of Business UCT
Certificate: New Managers Programme
2009 - 2009
ITIL Practitioner
ITIL Practitioner certificate (ITIL Practitioner Support and Restore, Service Desk Incident & Problem management)
2009 - 2009
ITIL Foundation
ITIL Foundation course (Service Management)
2007 - 2007
University of Cape Town
Certificate: Technical and Business Writing (Technical Writing)
2006 - 2006
CompTIA Certified Technical Training +
CTT+ (Certified Technical trainer)
2003 - 2003
CompTIA Project +
Project + (IT Project Management)
2001 - 2001
Fairhills Secretarial Academy, Claremont
Diploma (Secretarial and Public Relations)
1987 - 1987
Cape Town Teacher's College, Mowbray H.DE
Higher Diploma in Education (Junior High/Intermediate/Middle School Education and Teaching)
1981 - 1984
Rustenburg Girls High School
Matric (Matriculation exemption)
1976 - 1980
Steffne Hughes's Skills
Training
Technical Writing
Project Management
Software Documentation
Research
Management
Editing
Content Management
Marketing Communications
Change Management
Steffne Hughes's Summary
Steffne Hughes, based in Cape Town, WC, ZA, is currently a ICT Facilitator at Whitaker Peace & Development Initiative, bringing experience from previous roles at Steff Hughes Photography, self employed, University of Cape Town and UCT. Steffne Hughes holds a 2013 - 2013 MBA Elective in Change Management module @ Graduate School of Business UCT. With a robust skill set that includes Training, Technical Writing, Project Management, Software Documentation, Research and more, Steffne Hughes contributes valuable insights to the industry. Steffne Hughes has 1 email on RocketReach.