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Steffanie Punde Location
Santo Domingo, DO
Steffanie Punde Work
Customer Success and Business Insights Director @ (February 2024 - Present)
Senior Strategy and Analytics Manager @ (January 2023 - February 2024)
Strategy and Business Intelligence Manager @ (June 2022 - January 2023)
Strategy and Operations Manager @ (June 2021 - June 2022)
Brand Partnership Analyst @ (February 2021 - June 2021)
Associate Sales Manager (SMBs) @ Banco Santa Cruz RD (February 2020 - November 2020)
Sales Executive @ Banco Santa Cruz RD (February 2019 - February 2020)
Executive Assistant To The President @ Banco Santa Cruz RD (April 2018 - February 2019)
Corporate Initiatives and Agreements Coordinator @ (March 2017 - September 2017)
Maintenance Assistant and Maintenance Director's Assistant @ (August 2016 - March 2017)
Trader @ (August 2013 - October 2015)
Assistant to the Finance Director @ Fondo Patrimonial de la Empresas Reformadas (August 2012 - July 2013)
Occupational Health Services and Wellness Coordinator @ (February 2012 - May 2012)
Customer and Sales Representative (Bose Corporation) @ (October 2011 - February 2012)
Steffanie Punde Education
Barna Management School
Master of Business Administration (M.B.A.) (MBA)
2014-2016
Babson College
Bachelors of Science in Business Management (Economics)
2007-2011
Carol Morgan School
High School
2000-2007
Steffanie Punde Skills
Analysis
Bank Reconciliation
Bloomberg
Business Analysis
Business Analytics
Business Intelligence (BI)
Business Intelligence Tools
Business Planning
Business Strategy
Client Relations
Client Relationship Management
Coaching
Commercial Banking
Communication
Compliance Management
Contract Negotiation
Cross-functional Coordination
Cross-functional Team Leadership
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success Strategy
Data Analysis
Data Analytics
Data Integrity
Foreign Exchange (FX) Trading
Gladly
Gorgias
Internal Audits
Investments
KPI Dashboards
Key Performance Indicators
Leadership
Looker (Software)
Management
Market Segmentation
Marketing Campaign Management
Microsoft Office
Negotiation
Objectives and Key Results (OKRs)
Performance Dashboards
Performance Management
Problem Solving
Product Development
Product Management
Project Planning
Public Speaking
Purchase Management
Purchase Orders
Research
Retail Banking
Salesforce.com
Security Management
Shareholder Communications
Siebel
Stakeholder Relations
Strategic Planning
Strategic Planning and Execution
Supplier Negotiation
Tableau
Team Development
Teamwork
Trading
TransUnion
User Stories
Vendor Contracts
Vendor Management
Zendesk
Steffanie Punde Summary
Steffanie Punde, based in Santo Domingo, DO, is currently a Customer Success and Business Insights Director at Hire Horatio CX. Steffanie Punde brings experience from previous roles at Hire Horatio CX and PedidosYa. Steffanie Punde holds a 2014 - 2016 Master of Business Administration (M.B.A.) in MBA @ Barna Management School. With a robust skill set that includes Analysis, Bank Reconciliation, Bloomberg, Business Analysis, Business Analytics and more. Steffanie Punde has 2 emails on RocketReach.
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