Stefanini Group Technology Stack

4me ITRP tracks not only the SLAs of the services they provide, but also the SLAs of the services they can obtain from external service providers.

Active Data Guard is a technology by Oracle that enables read-only access to a physical standby database while Redo Apply is active.

AirWatch is an enterprise-grade mobile device management, mobile application management and mobile content management solutions.

AlienVault (now AT&T Cybersecurity) is a suite of threat detection, incident response, and compliance solutions designed for IT security professionals.

OSSIM is an open-source security information and event management solution.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Azure Active Directory Domain Services (Azure ADDS) provides scalable, high performance, manged domain services such as LDAP, Keberos, Windows Integrated authentication and group policy.

Azure Kubernetes Service offers serverless Kubernetes, an integrated continuous integration and continuous delivery (CI/CD) experience and enterprise-grade security and governance.

Ab Initio Software is an American multinational enterprise software corporation specializes in high-volume data processing applications and enterprise application integration.

Apache Hive data warehouse software facilitates querying and managing large datasets residing in distributed storage.

Business Intelligence Discoverer is an intuitive ad-hoc query, reporting, analysis, and Web-publishing tool that empowers business users at all levels of the organization to gain immediate access to information from data marts, data warehouses, online transaction processing systems and Oracle E-Business Suite.

Celonis offers process mining tool for analyzing & visualizing business processes.

Chart.js is a free open-source JavaScript library for data visualization, which supports 8 chart types: bar, line, area, pie, bubble, radar, polar, and scatter.

ComScore is a web analytics and digital marketing software that assesses users website and online platforms performances based on visitor trends and search engine results. ComScore lets users identify digital audiences in depth and enables user to drill down on vital traffic data and in turn segment your audiences for retargetting content campaigns.

Dundas BI is a business intelligence, analytics and dashboard platform that helps companies turn their data into interactive visualizations for faster insights.

Kibana is an open source data visualization platform.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Amazon CloudFront is a content delivery web service.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

Apache Ant is a Java library and command-line tool whose mission is to drive processes described in build files as targets and extension points dependent upon each other. The main known usage of Ant is the build of Java applications. Ant supplies a number of built-in tasks allowing to compile, assemble, test and run Java applications. Ant can also be used effectively to build non Java applications, for instance C or C++ applications.

Log4j is a logging framework (APIs) written in Java.

The Apache Software Foundation is a cornerstone of the modern Open Source software ecosystem supporting some of the most widely used and important software solutions powering today's Internet economy.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

Amdocs is a digital network transformation and communication platform designed for network service providers

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

CallRail is the call tracking and analytics to more than 75,000 companies and marketing agencies in north america, CallRails intuitive software helps data-driven marketers optimize the performance of their advertising campaigns and increase sales effectiveness.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cross-platform plugin plays animations, videos and sound files in .SWF format.

Adobe Flex is an open source application framework for building and maintaining expressive web applications.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).

Angular is a development platform for building mobile and desktop web applications using Typescript/JavaScript and other languages.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

Adobe Illustrator is a vector graphics editor.

Adobe InDesign is a desktop publishing software application.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

CATIA is a multi-platform software suite for computer-aided design, computer-aided manufacturing, computer-aided engineering, and PLM.

Clarity CA is a Project and Portfolio management (PPM) platform that helps businesses effectively and efficiently manage their products, services, peoples, and finances. The platform is aimed to facilitate and improve the delivery of projects and programs.

Clarity PPM is a Project and Portfolio management (PPM) platform designed to help medium to large businesses efficiently manage products, services, people, and finances through a variety of features including task boards, score boards, financial analysis tools, and more.

Google Sites is a free and easy way to create and share web pages.

Microsoft Project Portfolio Management is a project management tool that allow project and program managers to aggregate portfolios, programs, and projects in a visual interactive roadmap for broader visibility and execute projects with a highly robust scheduling engine.

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Apple Remote Desktop is the OS X desktop management system for software distribution, asset management, and remote assistance.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Camtasia by TechSmith is a software suite for screencasting and video tutorial creation.

Clarity Service Desk Manager (SDM) is an Information Technology Infrastructure Library (ITIL) based, integrated information technology service management product supporting Service Request Management, Incident Management, Problem Management, Change Management, Release Management, Asset Management, Service Level Management, Configuration Management, Knowledge Management, and Reporting.

DameWare is a remote access software solution from Solar Winds that allows companies to remotely access physical computer assets.

Adobe Target provides an intuitive user interface and an expanded personalization toolset.

HockeyApp is a web-based platform that manages its users’ betas and collects live crash reports for iOS, Android, and more apps.

IBM Rational Functional Tester is an automated functional testing and regression testing tool. This software provides automated testing capabilities for functional, regression, GUI and data-driven testing.

IBM Rational Quality Manager is a collaborative, web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.

IBM Rational Robot is an Automated Functional, Regression Testing tool for automating Windows, Java, IE and ERP applications under windows platform. Rational Robot provides test cases for common objects such as menus, lists, bitmaps and specialized test cases for objects specific to the development environment.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Mocking framework for unit tests in Java.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

AirWatch is the world's largest mobile security and enterprise mobility management provider with more than 1,500 employees across nine global offices. More than 10,000 organizations in 150 countries leverage the AirWatch Enterprise Mobility Management Platform, which includes industry mobile device, email, application, content, laptop.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Box is changing how clients manage content across their business from simple file sharing to building custom apps.

Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Cloud-based services centralize the design and deployment of virtual apps and desktops, mobility management and secure file sharing.

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Amazon Athena is a serverless, interactive query service to query data and analyze big data in Amazon S3 using standard SQL.

Amazon Pinpoint offers targeted push notifications for mobile apps.

BusinessWire offers press release distribution and regulatory disclosure services.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

Cisco newScale provides self-service portal, service catalogs, and lifecycle management software for enterprise IT and cloud computing.

Egnyte is an enterprise file sharing & collaboration tool that allows users to securely access, share, & collaborate with colleagues & partners from any device.

IBM Gentran is built on an open architecture, which permits IT personnel to install and configure components using common features and functions. It consists of several logical components: a data store, process, communication controllers and user interface clients.

Amazon Lightsail is an easy-to-use virtual private server (VPS) on the AWS Cloud Platform. It includes a virtual machine replete with SSD-based storage, data transfer, DNS management, and a static IP. It has memory ranging from 512MB-8GB with processors ranging from 1 or 2 cores and a data transfer allowance ranging from 1 to 5 TB.

Avaya Routers is a family of routing devices designed for networking professionals.

Brocade Switches is a line of fiber channel networking switches designed for data centers and campus networks. It enables users to accelerate performance for demanding workloads across 32Gb/s links, optimize application performance by automatically prioritizing traffic, detect and recover from the network and device-level workloads automatically, reconfigure out-of-compliance fabrics, identify anomalies to manage fault isolation and troubleshooting, as well as leverage policy-based templates

CA Unified Infrastructure Management is an engages in the design, development, marketing, licensing, and support of information technology management software products that operate on a range of hardware platforms and operating systems.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco 5508 Wireless Controllers deliver reliable performance, enhanced flexibility, and zero service-loss for mission-critical wireless. Interactive multimedia applications, such as voice and video, can perform flawlessly over the wireless network, and clients can conveniently roam with no service interruption.

Cisco 7200 Series Router delivers exceptional performance, modularity, and scalability in a compact form factor with a wide range of deployment options. With processing speeds up to 400,000 packets per second, port adapters ranging from NxDS0 to OC-12, and an unparalleled number of high-touch IP services, Cisco 7200 is the ideal WAN edge device for enterprises and service providers.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Azure Virtual Machines an on-demand, scalable computer resource that is available in Azure.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces.

Bizagi is a process modeling and intelligent automation software company with a mission to help organizations achieve digital transformation.

Blue Prism pioneers in enterprise robotic process automation software that provides a digital workforce designed to automate complex end-to-end operational activities.

IBM Rational Team Concer is a team collaboration tool that is built on a scalable, extensible platform. Rational Team Concert uses the Change and Configuration Management (CCM) application to provide features that integrate development project tasks including iteration planning, process definition, change management, defect tracking, source control, build automation, and reporting.

Nintex USA Inc. provides workflow automation software and platform for business users, developers, and IT professionals.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Autopilot is marketing automation and customer journey software that helps companies acquire, nurture, and grow leads into high-paying customers.

Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.

Aviso is a sales forecasting and analytics software designed for medium and larger enterprises looking for total revenue intelligence across all key sales functions. The analytics software uses unique algorithms and data science to provide both predictive sales forecasts, as well as historical trend analysis, to help make better sales activity decis. These reports can be used to mitigate risk, allocate resources and drive goal alignment.Aviso provides complete sales and revenue insights to help make more intelligent decisions and to surpass quarterly targets. The reports provided by Aviso help customers identify and prioritize key deals. customers can create sales forecasts, what-if scenarios, and identify high-risk and high-value deals.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

B2B website analytics and lead generation.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Odoo CRM is an open source & social CRM that track leads, close opportunities and get accurate forecasts.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Blue Yonder鈥檚 machine learning-driven digital fulfillment platform enables leading manufacturers, retailers and logistics companies create more autonomous, sustainable and profitable operations.

Camunda Platform is an open-source workflow and decision automation platform.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

IBM Sterling combines powerful, adaptive data translation software, a reliable B2B communications system, user-friendly process control, and first-class support from IBM.

IBM Sterling B2B Integrator helps companies integrate all their complex B2B and EDI processes across partner communities in a single gateway.

IBM Tivoli Netcool/Impact is enterprise and network management software that automates the support of business-critical functions. The software helps enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Microsoft Office 2013 is a suite of productivity applications that includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, InfoPath and Link, along with a Visio file viewer and an optional inclusion of Project.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Concur is an integrated travel and expense management solution.

Coupa is a powerful expense management software application that works across the organization.

Coupa's Procure-to-Pay solution covers all the steps from Procurement to Invoicing including RFQs, Contracts, Requisitions & POs, Budgets, Invoicing and Inventory Management.

FinancialForce is the leading cloud ERP and PSA provider for the new services economy.

Galileo is a payment processing solutions platform, providing their customers with AI fraud detection.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for mid-size to large companies.

Demandware provides enterprise cloud commerce solutions that empower world’s leading retailers to continuously innovate.

FedEx Ship Manager is an online shipping tool which helps you prepare a shipment, get rates and transit times and schedule a pick-up.

hybris produces enterprise multichannel e-commerce and product content management (PCM) software.

Oracle ATG Web Commerce automates and personalizes the online buying experience to increase conversions and order value.

Oracle Commerce solutions offer capabilities for creating and defining the sites and content that drives customer experiences.

Salesforce Commerce Cloud is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).

SAP Product Lifecycle Management helps organisations quickly develop and deliver the products that drive their business by prooviding support for all product related processes from beginning of life cycle with product ideation to manufacturing and service.