Stefan Seifert Email & Phone Number
Vice President of Customer Success and Service Delivery @ Penbrothers
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Stefan Seifert Location
- Manila, Philippines
Stefan Seifert Work
- 2022 -now Vice President of Customer Success and Service Delivery @
- 2021 -2022 Senior Director, Customer Success @
- 2019 -2020 Director, Client Success @
- 2017 -2018 Manager, Client Success @
- 2015 -2017 Chief Operating Officer @
- 2015 -2015 Business Continuity Planning Leader @
- 2015 -2015 Quality Management Systems Leader @
- 2012 -2014 F and A Regional Manager (EMEA) - Travel and Expense @
- 2008 -2012 F and A 1st Line Operations Manager - Travel and Expense @
- 2007 -2008 F and A Senior Pre-Auditor - Travel and Expense @
- 2006 -2007 German Customer Care Specialist @
- 2005 -2006 Multi-Lingual Customer Service Associate @ Stream Global Services (formerly known as E-Telecare Global Solutions)
- 2004 -2005 Recruitment Associate @ Convergys
Stefan Seifert Education
- Informatics International College
Bachelor of Science degree (Computer Science; Programming)
2003-2006 - European International School - Manila
(High School)
1992-2003
Stefan Seifert Skills
- Customer Retention
- Presentation Skills
- Account Management
- Customer Experience
- Customer Engagement
- Business Continuity Planning
- Microsoft Excel
- English
- Communication
- Customer Success
- Management
- Outsourcing
- BPO
- Project Management
- Business Process Improvement
- Vendor Management
- Process Improvement
- Customer Satisfaction
- Change Management
- Six Sigma
- Business Analysis
- CRM
- Service Delivery
- Recruiting
- Call Centers
- Business Transformation
- Business Development
- Sla
- Operations Management
- Performance Management
- Team Management
- Talent Acquisition
- Transition Management
- Team Leadership
- Offshoring
- Workforce Management
- Shared Services
- Coaching
- Employee Engagement
- Business Process
- Training
- Strategy
- Resource Management
- Human Resources
- Call Center
- Mentoring
- Travel Management
- Leadership
- Customer Relationship Management Crm
- Sales
- Business Process Outsourcing Bpo
- Business Strategy
- Service Level Agreements Sla
- Business Process Outsourcing
- Customer Relationship Management
- Service Level Agreements
Stefan Seifert Summary
- Stefan Seifert, based in Metro Manila, Philippines, is currently a Vice President of Customer Success and Service Delivery at Penbrothers. Stefan Seifert brings experience from previous roles at SAP Concur and MetroMart. Stefan Seifert holds a 2003 - 2006 Bachelor of Science degree in Computer Science; Programming @ Informatics International College. With a robust skill set that includes Customer Retention, Presentation Skills, Account Management, Customer Experience, Customer Engagement and more. Stefan Seifert has 3 emails and 1 mobile phone numbers on RocketReach.
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