Stefan Seifert Email & Phone Number
Vice President of Customer Success and Service Delivery @ Penbrothers
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Stefan Seifert Location
- Manila, Philippines
Stefan Seifert Work
- Vice President of Customer Success and Service Delivery @ (March 2022 - Present)
- Senior Director, Customer Success @ (January 2021 - March 2022)
- Director, Client Success @ (January 2019 - December 2020)
- Manager, Client Success @ (May 2017 - December 2018)
- Chief Operating Officer @ (December 2015 - May 2017)
- Business Continuity Planning Leader @ (August 2015 - December 2015)
- Quality Management Systems Leader @ (January 2015 - December 2015)
- F and A Regional Manager (EMEA) - Travel and Expense @ (June 2012 - December 2014)
- F and A 1st Line Operations Manager - Travel and Expense @ (October 2008 - June 2012)
- F and A Senior Pre-Auditor - Travel and Expense @ (September 2007 - October 2008)
- German Customer Care Specialist @ (July 2006 - September 2007)
- Multi-Lingual Customer Service Associate @ Stream Global Services (formerly known as E-Telecare Global Solutions) (August 2005 - July 2006)
- Recruitment Associate @ CONVERGYS LIMITED (December 2004 - July 2005)
Stefan Seifert Education
- Informatics International College
Bachelor of Science degree (Computer Science; Programming)
2003-2006 - European International School - Manila
High School
1992-2003
Stefan Seifert Skills
- Customer Retention
- Presentation Skills
- Account Management
- Customer Experience
- Customer Engagement
- Business Continuity Planning
- Microsoft Excel
- English
- Communication
- Customer Success
- Management
- Outsourcing
- BPO
- Project Management
- Business Process Improvement
- Vendor Management
- Process Improvement
- Customer Satisfaction
- Change Management
- Six Sigma
- Business Analysis
- Business Development
- Business Process
- Business Process Outsourcing (BPO)
- Business Transformation
- CRM
- Call Center
- Call Centers
- Coaching
- Compensation Planning
- Customer Relationship Management (CRM)
- Employee Engagement
- Human Resources
- Key Performance Indicators
- Mentoring
- Negotiation
- Offshoring
- Operations Management
- Performance Management
- Product Adoption
- Recruiting
- Resource Management
- SLA
- Service Delivery
- Service-Level Agreements (SLA)
- Shared Services
- Strategy
- Talent Acquisition
- Team Leadership
- Team Management
- Training
- Transition Management
- Travel Management
- Workforce Management
- Leadership
- Customer Relationship Management Crm
- Sales
- Business Process Outsourcing Bpo
- Business Strategy
- Service Level Agreements Sla
- Business Process Outsourcing
- Customer Relationship Management
- Service Level Agreements
Stefan Seifert Summary
- Stefan Seifert, based in Metro Manila, Philippines, is currently a Vice President of Customer Success and Service Delivery at Penbrothers. Stefan Seifert brings experience from previous roles at SAP Concur and MetroMart. Stefan Seifert holds a 2003 - 2006 Bachelor of Science degree in Computer Science; Programming @ Informatics International College. With a robust skill set that includes Customer Retention, Presentation Skills, Account Management, Customer Experience, Customer Engagement and more. Stefan Seifert has 3 emails and 1 mobile phone numbers on RocketReach.
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