Stefan Franzl's Location
Basel, BS, CH
Stefan Franzl's Work
- ICT Process and Quality Manager @ Swiss Post
- Manager Service Level Management @ Swiss Post
- Service Responsible Client Hardware @ Swiss Post
- Application and Process Management @ 7Days Group
- Servicemanagement and After-Sales-Service Manager and Coach @ Freelancer
- Deputy Managing Director @ Swiss Post
- Manager Business Intelligence Competence Center @ Swiss Post
- Chief Operation Officer @ Swiss Post
- Business- and Customer Service Delivery Manager @ Swiss Post
- Chief Operation Officer @ mk GmbH
Stefan Franzl's Education
- Wirtschaftsschule KV Baden
Specialist in Leadership and Management with Federal Diploma of Professional Education and Training
2013 - 2013 - AXELOS, London
ITIL 4 Strategic Leader
2022 - 2022 - AXELOS, London
ITIL 4 Managing Professional
2020 - 2020
- TÜV Akademie Süd GmbH München
Consultant / Manager in IT Service Management according to ISO/IEC 20000-1:2011
2014 - 2014 - The APM Group Ltd. Buckinghamshire
ITIL Expert V3 / 2011
2013 - 2014 - NSH Basel
Diplom (SVF Leadership)
2011 - 2012 - HWS Huber Widemann-Schule AG Basel
Diplom (SVF Management)
2010 - 2011
Stefan Franzl's Skills
- Leadership
- IT Strategy
- Lean Manufacturing
- Cross Functional Team
- ITIL
- Escalations Management
- Telecommunications
- Business Analysis
- Relationship Management
- Negotiation
Stefan Franzl's Summary
Stefan Franzl, based in Basel, BS, CH, is currently a ICT Process and Quality Manager at Swiss Post, bringing experience from previous roles at Swiss Post, 7Days Group and Freelancer. Stefan Franzl holds a 2013 - 2013 Specialist in Leadership and Management with Federal Diploma of Professional Education and Training @ Wirtschaftsschule KV Baden. With a robust skill set that includes Leadership, IT Strategy, Lean Manufacturing, Cross Functional Team, ITIL and more, Stefan Franzl contributes valuable insights to the industry. Stefan Franzl has 1 email on RocketReach.
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