SteelHorse Medical Information

Our mission is to provide the most effective and efficient technical service and product support for your medical device installed base at a cost effective solution. Our goal is maintaining the highest levels of customer satisfaction. SteelHorse Medical enables you to have the power of a national technical services team, while ensuring that your medical device installed base is maintained to your factory specifications, & compliance with regulatory agencies & GMPs is maintained. SteelHorse Medical is a technical service organization who partners with medical device manufacturers providing any of these services which are completely customized to your company’s objectives and goals: • Field service engineers • Dispatch • Workshop/Depot repairs • Product engineer phone support • Pre-install planning & installations • Demo Placement & Logistics • Training • Parts management • Back office support • Collect & Track MDR events • Credentialing Support • Contract Support SteelHorse Medical is ISO 9001:2008 Certified. We utilize only direct SteelHorse field service engineers to care for your equipment. Quality, Consistency & great communication are vital to our success as an option for service for medical OEMs.