Staffords Ltd Information

Staffords are a leading national third party service provider. Operating from our head office in Knowsley Staffords cover mainland UK and some of the offshore islands. After jettisoning the sales arm several years ago, Staffords have concentrated on repair, and refurbishment activities. The move away from sales gave Staffords the necessary profile required to approach distributors, manufacturers and dealers and offer warranty and after warranty support, avoiding potential conflict of interest issues. Through a combination of nation-wide on site engineering services, specialist repair centres and a technical helpline facility, Staffords offer a complete support solution to meet any local or national service requirement. The success of Staffords service focused strategy can be measured by the fact that we currently provide after sales support for several leading OEMs and Distributors on fax machines, multifunctional products, printers, scanners, digital photocopiers, interactive boards, audio visual equipment , televisions, shredders, laminators, dect phones, set top boxes and banking equipment. Offering flexible service support packages, including installation and training, technical helpline facilities and bespoke management reports. targeted at recycling issues it will be a growth element of the business for the foreseeable future. Achieving BSI accreditation in 1992 (now ISO 9001:2000) has played a significant part in the transition and ongoing development of the company, from a broad based sales and service dealer into the national service support company which is Staffords today.