Senior Project Manager - Claims and Customer Service Strategy and Program Management @ (November 2019 - Present)
Senior Project Manager - Life Strategic Initiatives and Project Management @ (September 2019 - November 2019)
Project Manager - Life Strategic Initiatives and Project Management @ (February 2013 - September 2019)
Section Supervisor - Customer Care Operations - Life @ (September 2011 - February 2013)
Life Product and Process Analyst - Erie Family Life @ (April 2010 - September 2011)
Policyholder and Agent Service Representative - Life Contact Center @ (September 2008 - August 2010)
Policyholder and Agent Service Specialist - Personal and Commercial Contact Center @ (February 2007 - September 2008)
Life New Business Specialist II - Erie Family Life @ (July 2001 - February 2007)
After-Hours Claims and Processing Specialist - Commercial Underwriting @ (April 2000 - July 2001)
Medical Billing and Coding Specialist @ (September 1995 - September 2002)
Stacey Velez Education
Central High School, Erie PA
Academy High School
Stacey Velez Skills
Driving Results
Collaborative Problem Solving
Negotiation
Analytical Skills
Change Management
Insurance
Property & Casualty Insurance
Claim
General Insurance
Commercial Insurance
Underwriting
Contact Centers
Process Improvement
Casualty
Legal Liability
Liability
Business Analysis
Claims Management
Workers Compensation
Commercial Lines
Umbrella Insurance
Life Insurance
Casualty Insurance
Customer Service
Leadership
Business Process Improvement
Training
Property and Casualty Insurance
Stacey Velez Summary
Stacey Velez, based in Erie, PA, US, is currently a Master Project Manager (Claims) - ERIE Experience at Erie Insurance Group. Stacey Velez brings experience from previous roles at Erie Insurance Group. Stacey Velez holds a Central High School, Erie PA. With a robust skill set that includes Driving Results, Collaborative Problem Solving, Negotiation, Analytical Skills, Change Management and more. Stacey Velez has 2 emails and 2 mobile phone numbers on RocketReach.
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