Stacey Richards Email & Phone Number

Product Director @ Mastercard

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Stacey Richards Location

Flitwick, GB

Stacey Richards Work

Product Director @ (August 2025 - Present)
Product Director - Recipient Experience and EMEA Prepaid @ (November 2021 - August 2025)
Product Director - EMEA Prepaid Card @ (March 2018 - November 2021)
Head of Global Customer Experience @ (March 2017 - March 2018)
Product Manager (Customer Experience) @ (July 2016 - March 2017)
Senior Digital Transformation Product Owner @ (January 2014 - July 2016)
Senior Digital Product Manager @ (October 2013 - January 2014)
Digital Product Manager @ (September 2011 - October 2013)
Customer Insights Manager @ (January 2011 - September 2011)
Campaign Executive @ (May 2010 - January 2011)
Small Business Commercial Manager @ (September 2009 - May 2010)
Accounts Assistant Summer Intern @ (July 2008 - September 2008)
Merit Sales Assistant @ Next Group PLC (July 2004 - September 2006)

Stacey Richards Education

University of Birmingham
Bachelor of Arts (B.A.) (Modern History and Political Science)
2006-2009

Stacey Richards Skills

3DS2 and authentication
AI Product Management
Acquiring
Agile Methodologies
Agile Product Ownership
Agile Transformation Leadership
B2B
B2B2C Product Management
Backlog Refinement
Business Analysis
CSAT & VOC Integration
CX Painpoint Identification
Cards
Commercial Cards & Payments
Commercial Modelling for Products
Competitive Benchmarking
Content Management Systems
Credit Cards
Cross-Market product delivery
Cross-functional Team Leadership
Customer Experience
Customer Insight & Analytics
Customer Journey Mapping
Customer Migration Stratey
Data driven decision making
Digital Marketing
Digital Product Innovation
Digital Servicing
Digital Strategy
Digital Transformation
Distributed Team Management
Electronic Payments
Employee Benefits Platforms
Expense Management
Financial Services
Generative AI Tools
Global Customer Experience Strategy
Go-to-Market Strategy
Identity Verification
Instant Apps / App Clips
Integrated Marketing
Internal Communications & Training
KPI & Performance Dashboarding
Leadership
Management
Marketing
Marketing Campaign Management
Mobile App Development
Mobile Payments
Mobile in-app provisioning
Payment Systems
Payments
Portfolio-Level Backlog Management
Power BI for Product Analytics
Prepaid & Gift Card Products
Product Coaching
Product Growth
Product Lifecycle Management
Product Management
Product Reporting & BI
Product Vision & Roadmapping
Project Management
Project Portfolio Management
Proposition Development
Prototyping
Regulatory Compliance (PSD2, EMI, Consumer Duty)
Relationship Management
Roadmap Prioritisation
Scrum & Sprint Management
Self-Service Platforms
Spend Management Platforms
Stakeholder Management
Strategic Investment Planning
Strategic Product Leadership
Strategy
Team Development
Third-Party Vendor Management
Tokenisation & Digital Wallets
UX/UI Design Principles
Usability Testing
User Research Frameworks
Web Platform Development
White-Label Platform Deployment
Direct Marketing
Account Management
E Payments
Payment Card Processing
New Business Development
Segmentation
Multi Channel Marketing
Business Strategy
Customer Acquisition
Debit Cards

Stacey Richards Summary

Stacey Richards, based in Flitwick, GB, is currently a Product Director at Mastercard. Stacey Richards brings experience from previous roles at Blackhawk Network and Cardtronics. Stacey Richards holds a 2006 - 2009 Bachelor of Arts (B.A.) in Modern History and Political Science @ University of Birmingham. With a robust skill set that includes 3DS2 and authentication, AI Product Management, Acquiring, Agile Methodologies, Agile Product Ownership and more. Stacey Richards has 3 emails and 1 mobile phone numbers on RocketReach.