Stacey Phillips Email
SOP and Customer Service Manager @ PRL Logistics Ltd
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Stacey Phillips Location
- Doncaster, GB
Stacey Phillips Work
- SOP and Customer Service Manager @ (October 2025 - Present)
- Head Of Customer Service @ (April 2022 - Present)
- Head of Key Account Management @ (December 2015 - February 2022)
- Customer Transaction and Improvement Manager @ (December 2015 - February 2016)
Stacey Phillips Education
- Armthorpe Comprehensive 1985-1989
Stacey Phillips Skills
- Ability to present all types of information to all levels including Senior man
- Account Management
- Analysis
- Attention to Detail
- Business Process Improvement
- Business Strategy
- Business Transformation
- Call Centers
- Change Management
- Coaching
- Communication
- Communication Training
- Contact Centers
- Customer Experience
- Customer Issue Management
- Customer Journeys
- Customer Loyalty
- Customer Profiling
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Customer/Business Insight
- Experience of creating and implementing workflows, processes and procedures
- Experience of working/delivering projects with close attention to detail
- Human Resources
- Innovative and creative
- Internal & External Customer Management
- Key Performance Indicators
- Leadership
- Managed Services
- Management
- Negotiation
- Objectives and Key Results (OKRs)
- Operations
- Outsourcing
- People Development
- People Management
- Performance Management
- Presentation Skills
- Problem Solving
- Project Delivery
- Project Management
- Relationship Building
- Sales
- Sales Management
- Service Delivery
- Service Operation
- Stakeholder Management
- Strategic Vision
- Strategy
- Strong Industry knowledge/experience
- Team Leadership
- Team Management
- Team Motivation
- Telecommunications
- Telecommunications Management
- Training
- Internal and External Customer Management
- Processes and Procedures
- Experience of Creating and Implementing Workflows
Stacey Phillips Summary
- Stacey Phillips, based in Doncaster, GB, is currently a SOP and Customer Service Manager at PRL Logistics Ltd. Stacey Phillips brings experience from previous roles at FCC Environment and Unipart Rail. Stacey Phillips holds a 1985 - 1989 Armthorpe Comprehensive. With a robust skill set that includes Ability to present all types of information to all levels including Senior man, Account Management, Analysis, Attention to Detail, Business Process Improvement and more. Stacey Phillips has 1 emails on RocketReach.
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