SSCS Information

INDEPENDENT IT HARDWARE MAINTENANCE Since 1988, SSCS have provided third-party hardware maintenance and support to enterprise IT departments and data center leadership. As an alternative to OEM support, SSCS dramatically impacts OpEx (Operating Expense) budgets for post-warranty servers, storage systems and networking hardware. While SSCS, a truly global support provider, is often discovered as a logical resource for cost reductions, most new clients turn into long-term partnerships – realizing the intrinsic value of the company’s flexibility, thoughtful support model and continued investments in infrastructure and personnel. The promise to every client? ***Experience Exceptional Service Quality*** While marketplace trends in the adoption of hybrid infrastructure support models have grown, along with the increasing acceptance of third-party hardware maintenance, SSCS holds steadfast in its commitment to demonstrable Service Quality. What do we mean by “Hybrid Hardware Support?” It’s when your in-warranty IT hardware (servers, storage and networking) are supported by the OEM, during the warranty period. Then, all or a portion of your post-warranty assets are maintained by an independent hardware support provider (also known as Third-Party Maintainer). This hybrid support model is strategically chosen to impact and reduce OpEx (Operational Expenses). While many third-party maintainers are competing primarily on price, SSCS deeply values the importance of your IT infrastructure and the mission critical function it provides to your business. SSCS won’t compromise service quality, merely to reach the lowest price. Instead, transparency and collaboration are paramount to building trust first, then the long-term partnership. During consultation, when requirements only necessitate “bare-bones” service, SSCS is happy to oblige with a detailed summary of service inclusions and exclusions, so that your service expectations are met. SSCS Mission SSCS provides enterprise IT hardware support and maintenance to a global client base. Supporting mission critical servers, storage and networking equipment, we’re known for inspired consultation and truly customized solutions. We hire carefully, seeking team members that are driven to provide expert solutions and unrelenting in their commitment to value. No other independent support provider matches our drive to precisely understand your unique standards for service quality, then enthusiastically aims to surpass them. At SSCS, words are never as valued as results.