SSA International Information

SSA is a consulting firm with 35 years experience. Working with large and small companies, SSA has the expertise to ensure success for your organization. SSA offers educational programs and consulting support that will dramatically improve your organization’s bottom-line results. Through SSA programs, people learn to focus on the most important mission-critical priorities and relationships and align their efforts toward achieving goals, providing more effective service quality, and becoming more satisfied in their professional and personal lives. SSA â€" 35 years of organizational consultancy to client companies such as IBM, Dell Computer, Bell Labs, ATT, American Express, Lucent Technologies, Hewlett-Packard, Pitney Bowes, Xerox, GE, and many others. Thousands of people have been through SSA programs and have made lasting changes in their life and work as a result. Hundreds of companies, large and small, have used SSA to successfully implement organizational initiatives through aligning individuals to the overall goals of the company and have directly improved revenues as a result. Ameritech saved $40 million annually working with SSA. Lucent Technologies saved a $1,240,000 contract, GE saved $1 million dollars a month. Dell has used SSA to retain key employees and won several awards in the customer service group. Johnson & Johnson used SSA internally to become the indispensable business partner of the rest of that company. IBM has trained all its salespeople in SSA methodology, AFSMI, the Association for Service Management International, was so impressed with SSA that they asked us to partner with them to provide SSA programs to all their members; so has Cine`-Med, a global leader in multimedia medical education.