Sriram B Email
Senior Director - Asia Pacific and Japan at Dell Technologies @ Dell Technologies
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Sriram B Location
- Sydney, NSW, AU
Sriram B Work
- Senior Director - Asia Pacific and Japan at Dell Technologies @ (October 2021 - Present)
- Director Client Support - Asia Pacific and Japan @ (August 2019 - September 2021)
- Director Technical Support @ (January 2018 - July 2019)
- Director - Enterprise Resolution Manager for APJ @ (August 2014 - January 2018)
- Technical Support Director @ (April 2012 - August 2014)
- Senior Manager, EMEA Tech Support @ (July 2010 - March 2012)
- Senior Manager, US Tech Support, @ (August 2008 - June 2010)
- Senior Area Manager @ (September 2008 - May 2010)
- Site Project Consultant @ (June 2007 - July 2008)
- Site Engineering Manager @ (December 2005 - June 2007)
- Area Manager @ (May 2003 - December 2005)
- Operations Lead @ (October 2002 - May 2003)
- Team Manager @ (June 2001 - October 2002)
- Sales Manager @ (February 2001 - May 2001)
- Regional Sales Manager @ (November 1999 - January 2001)
- Area Manager @ First Flight Couriers Limited (January 1996 - January 1999)
Sriram B Education
- University of Madras
MBA (Finance & marketing)
1993-1995 - Mangalore University
BBM (Business Management)
1990-1993
Sriram B Skills
- Program Management
- Call Centers
- Customer Service
- Technical Support
- Team Management
- Service Delivery
- Call Center
- Internal Communications
- Social Media
- CRM
- Process Improvement
- Analytical Skills
- Customer Relations
- Procurement
- Pre-sales
- Solution Selling
- Enterprise Software
- Transition Management
- Analytical Abilities
- Social Media Development
- Site / queue Launch
- Rev Gen initiatives
- Cross-functional Team Leadership
- Written & Oral Presentation Skills
- Performance Turnaround
- Business Process Improvement
- New Business Development
- IT Operations
- Outsourcing
- Vendor Management
- Management
- Engineering
- Strategy
- Queue Launch
- Pre Sales
- Marketing
- Project Management
- Site
- Microsoft Excel
- Written and Oral Presentation Skills
- Cross Functional Team Leadership
Sriram B Summary
- Sriram B, based in Sydney, NSW, AU, is currently a Senior Director - Asia Pacific and Japan at Dell Technologies at Dell Technologies. Sriram B brings experience from previous roles at Dell Technologies, Dell EMC and Dell. Sriram B holds a 1993 - 1995 MBA in Finance & marketing @ University of Madras. With a robust skill set that includes Program Management, Call Centers, Customer Service, Technical Support, Team Management and more. Sriram B has 1 emails on RocketReach.
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