2025 -
now Vice President, Client Engagement and Service Delivery @
2023 -
2025 Head of Service Delivery @
2021 -
2023 Associate Vice President @
2016 -
2022 Senior Director @
2013 -
2016 Business Director, Service Delivery @
2010 -
2013 Sr. Account Manager, Service Delivery @
2009 -
2010 Program Manager @
2009 -
2009 Group Leader and Ops Manager @
2008 -
2009 Group Leader and Ops Manager @
2007 -
2008 Team Manager @
2006 -
2007 Product, Process and Communications Trainer @
2005 -
2006 Sr. Technical Support Representative @
2004 -
2005 Technical Support Executive @
Srijith Kumar Education
University of Madras
BSc
2001
-
2004
Patrician College Of Arts And Science
Bachelor's degree
Srijith Kumar Skills
BPO
Call Center
Service Delivery
Business Transition Planning
Project Management
Business Continuity Planning
Manage Client Relationships
Call Centers
IT Service Management
Offshoring
Workforce Management
Sla
Vendor Management
Performance Management
Leadership
Business Development
CRM
Business Process Outsourcing Bpo
Services
Business Process Outsourcing
Srijith Kumar Summary
Srijith Kumar, based in Bengaluru, KA, IN, is currently a Vice President, Client Engagement and Service Delivery at Aeries Technology. Srijith Kumar brings experience from previous roles at Aeries, Sutherland Healthcare Solutions and Sutherland. Srijith Kumar holds a 2001 - 2004 BSc @ University of Madras. With a robust skill set that includes BPO, Call Center, Service Delivery, Business Transition Planning, Project Management and more. Srijith Kumar has 3 emails and 7 mobile phone numbers on RocketReach.
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