Springwood General Practice Information

Everyone at SGGP is committed to providing quality health care so that our patients can live healthy lives. We support our patients in informed decision-making for their health care. Our practice is accredited with AGPAL and we are always looking to improve our services to our patients. Our practice manager Robyn leads a team of friendly receptionists: Caroline, Jeannette, Sue, Ruby and Stephanie. If you have any suggestions about how we might improve the care we provide or if you have any concerns, please speak to our practice manager Robyn or your doctor immediately so that we can address any issues or changes we need to make. Additionally you might use our suggestion box located in the practice reception area or simply e-mail the practice manager. Is out policy to maintain the security of your personal health information at all times and to ensure that is only available to authorised members of staff.All patient information and medical records remain strictly confidential and we abide by the 10 national privacy principles available here. We are also committed to improving access to quality health care and advice. If you require advice urgently the phone call will be taken by one of our nurses or doctors. Other less urgent messages will be responded to as soon as possible at the completion of the doctor's session.