Spitch Information

Spitch, founded in 2014 and headquartered in Switzerland, is a global provider of Conversational Agentic AI solutions. Our solutions combine the power of automation with a human-in-the-loop approach, ensuring people remain in control while AI enhances performance and decision-making, thereby relieving them of routine tasks. Spitch drives AI-powered digital transformation for contact centers, delivering end-to-end solutions, strategic consulting, and professional services. We prioritize a balanced approach that combines the latest Agentic AI technology with strong data security, ethical and legal compliance, and a focus on customer experience. The Spitch Collaborative Agentic AI Platform seamlessly integrates Spitch’s own as well as third-party LLMs/GenAI—including those from hyperscalers and customers’ AI teams—to deliver efficient solutions tailored to each use case. Our open platform lets users quickly build applications with visual tools and by leveraging insights from their own best practices. We offer a wide range of omnichannel products, including Virtual Assistants, Voice Biometrics, Speech Analytics, Chat Platform, Knowledge Agent, Agent Assist, Agent Training, Quality Management, and more.