Spinnaker Network Solutions© Information

Founded in 1997, Spinnaker is recognized as a leader in identifying, designing and implementing Customer Relationship Management (CRM) solutions. Spinnaker has proven success within the small business CRM and mid-market CRM environments by earning many distinctions as a Microsoft Gold Partner and through its targeted support of the Microsoft Dynamics CRM product line. In addition, Spinnaker continues to be featured as an authority on the trends of and success with Customer Relationship Management throughout the technology press community due to its continued support and education of CRM. As the CRM space has matured from contact management and sales force automation into a mandatory foundation of today’s small business CRM and mid-market CRM strategies, Spinnaker has been on the frontlines of the charge. Of particular interest to Spinnaker is the progression of CRM from a window into different data sources to a single console from which all departments and employees can work and retrieve necessary data. Success with Customer Relationship Management solutions has never been more pronounced than through the evolution of Microsoft CRM and the unique perspective it provides with its native familiarity with Outlook. Now, with the Software as a Service model being widely embraced and the response from Microsoft with the introduction of Microsoft Dynamics CRM Online, Spinnaker has quickly gained traction in offering a small business CRM solution that has the benefits of a complete CRM solution with the convenience of a hosted solution. One of Spinnaker’s principle philosophies is based on the notion that users must feel comfortable and excited to use a CRM system in order for them to truly realize a return. Spinnaker knows that if an implementation stops at software installation, the process is only partially complete. As such, Spinnaker’s detailed and targeted training provides a lifeline for embracing new CRM systems