Sparkoper Information

Sparkoper is the operations platform for water utilities. Water operators, especially in emerging markets, are asked to do more with less: fewer engineers, tighter budgets, infrastructure that can’t fail. Most software wasn’t built for that. Sparkoper is, by people who have run water services themselves. One platform, five modules: • Front >> one app in front of your existing systems. Field teams enter once, on the phone. • Requests >> answer every request, from WhatsApp to the field. • Maintenance >> maintain every asset, reduce unplanned failures. • Intelligence >> clear reports for your board, regulator or funder. Analytics first, AI only where it adds value. • Learning >> the right procedure appears when it’s needed, on the equipment or the work order. Live in weeks, not years. In numbers: 6 countries · 12M+ people served · 113,000 requests handled · 16,000 assets under maintenance. In Luanda, EPAL runs customer requests and equipment maintenance on Sparkoper, from the first report to the closed job. Built on radical simplicity: less technology to manage, more control where it matters. Built for water, not generic IT. Runs on your own infrastructure, so your data stays yours. Keeps working through power cuts and weak networks. Active across Africa, Latin America and Asia. Headquartered in Paris, with a team in São Paulo. sparkoper.com · contact@sparkoper.com