Sovik Dutta Email
Head of Customer Success @ FibreTrace®
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Sovik Dutta Location
- India
Sovik Dutta Work
- Head of Customer Success @ (July 2025 - Present)
- Customer Success Manager - APAC @ (November 2023 - June 2025)
- Customer Success and Operations Lead @ (December 2021 - November 2023)
- Category Manager @ (March 2020 - December 2021)
- Operations Manager @ Headout (February 2019 - March 2020)
- Operations Manager - Broadway @ Headout (September 2018 - January 2019)
- Associate - Community Operations @ Headout (March 2018 - September 2018)
- Deputy Manager - Central Operations @ (June 2016 - July 2017)
Sovik Dutta Education
- National Institute of Technology Durgapur
Bachelor of Technology (Computer Science)
2012-2016 - Mission High School, San Francisco, California
High School (Science)
2008-2012 - University of California, Berkeley
Summer Course (HTML)
2009-2009
Sovik Dutta Skills
- Account Management
- Business Development
- Business Process Improvement
- Client Onboarding
- Client Relationship Strengthening
- Client Training
- Community Engagement
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Data Analysis
- Data Driven Insight
- Entrepreneurship
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Logistics Management
- Management
- Microsoft Excel
- Microsoft Office
- MySQL
- Objectives and Key Results (OKRs)
- Operational Efficiency
- Operations Management
- Oral Communication
- P&L Management
- Performance Dashboards
- Problem Solving
- Product Knowledge
- Public Speaking
- Retail
- Sales Engineering
- Service-Level Agreements (SLA)
- Start-ups
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Warehouse Operations
Sovik Dutta Summary
- Sovik Dutta, based in India, is currently a Head of Customer Success at FibreTrace®. Sovik Dutta brings experience from previous roles at FibreTrace®, Peakperformer, GetMega and Headout. Sovik Dutta holds a 2012 - 2016 Bachelor of Technology in Computer Science @ National Institute of Technology Durgapur. With a robust skill set that includes Account Management, Business Development, Business Process Improvement, Client Onboarding, Client Relationship Strengthening and more. Sovik Dutta has 2 emails on RocketReach.
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