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Sova Nhem Location
Union City, CA, US
Sova Nhem Work
2016 -now Service-Now Business Process and Technical Consultant @
2011 -2015 Global IT Operations and Service Desk Manager @
2007 -2011 IT Operations Engineer @
1999 -2007 IT Operations Engineer @ @Road, Inc
Sova Nhem Education
University of Phoenix
Bachelor of Arts (B.A.) (Business / E-Business)
2001-2003
Masters Institue
Associate of Science (A.S.) (Systems Administration)
1997-1999
Sova Nhem Skills
Management
Service Desk
ITIL
Customer Service
Team Leadership
Business Analysis
IT Service Management
Leadership
Change Management
IT Operations
IT Operations Management
Process Improvement
Continuous Improvement
Vendor Management
Linux
Unix
Windows
VMware
Amazon Web Services (AWS)
ISO 27001
Servers
Technical Support
Cloud Computing
Disaster Recovery
Troubleshooting
Project Management
Enterprise Software
Virtualization
Microsoft Excel
Cross-functional Team Leadership
Data Center
Integration
Windows Server
Microsoft Office
Testing
Microsoft Word
Cross Functional Team Leadership
Training
Amazon Web Services Aws
Amazon Web Services
Sova Nhem Summary
Sova Nhem, based in Union City, CA, US, is currently a Service-Now Business Process and Technical Consultant at Kloves Inc.. Sova Nhem brings experience from previous roles at Trimble and @Road, Inc. Sova Nhem holds a 2001 - 2003 Bachelor of Arts (B.A.) in Business / E-Business @ University of Phoenix. With a robust skill set that includes Management, Service Desk, ITIL, Customer Service, Team Leadership and more. Sova Nhem has 2 emails and 1 mobile phone numbers on RocketReach.
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