Source Seating Information

Source Seating was founded in September 2002. The Company was established to design, manufacture, and supply quality office chairs. We have supplied chairs to Nigeria, Tanzania, Namibia, Botswana, and all regions of South Africa and provide product support in most major centers with South Africa. We are committed to the development of our staff. We are continually improving our knowledge base and at every opportunity promote from within our existing staff. We work as a close-knit team and develop strategies to make sure our clients can use us as a manufacturing "Weapon" instead of a weakness. The majority of our suppliers are within a 20km radius of our factory, thus keeping our carbon footprint small. Locally processed materials include all wood, foam, and steelwork. In so doing we support the direct employment of our own labor as well as the labor of our suppliers with the resultant maintenance of extended families in our operating area. Where possible all of our materials are sourced locally. We are conscious of our carbon footprint and physically separate our waste. Source Seating products are guaranteed for a period of 5 years if used under normal office hours and conditions. In high-volume call-centers we suggest 3 months after delivery that a general service be carried out to ensure that no initial problems are experienced by the users and if any are discovered they are handled at an early stage. Thereafter an annual check is performed up to the expiry of the guarantee, at which time the client can be formally advised of this and options of "buyback" and renewed free service support. For call centers that operate longer hours the guarantee is limited to three years. Certain products may carry a limited 1-3 year guarantee. We have restructured to provide more emphasis on developing more ranges and, given our service, we have been working on the reliability of our products together with the guarantee commitments from all our component suppliers.