SOTEL Systems Technology Stack

3CX is a software-based PBX solution with a cloud hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IP Office is a mid and small businesses phone system.

Cisco IP Phones is a portfolio of phone systems that deliver business-grade, voice communication services to customers worldwide.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Mitel Networks Corporation provides business communications and collaboration software and services.

Nortel Norstar is a small-office digital PBX introduced by Nortel Networks. It is based on the same internal design and instruction set as Nortel's earlier SL-1 and DMS systems, allowing it to support features such as integrated voice messaging (Meridian Mail), automatic call distribution and other features.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Coldfusion helps small and medium enterprises to develop, design and deploy web and cloud-native applications seamlessly.

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package.

Bugsnag is command center for software stability - empowering software teams to make data-driven decisions on when to focus on building new features, or when to fix bugs.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

MonsterInsights is a Wordpress plugin for Google Analytics.

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content storage and upload.

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

A visual development tool for creating, publishing, and managing websites and mobile content

Adobe Illustrator is a vector graphics editor.

Adobe InDesign is a desktop publishing software application.

Adobe Fireworks is a vector graphics editor for web designers for rapidly creating website prototypes and application interfaces.

Adobe InDesign is a layout and page design software for print and digital media to create beautiful graphic designs with typography from the world՚s top foundries and imagery from Adobe Stock.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

Adobe Flex is an open source application framework for building and maintaining expressive web applications.

FlexSlider is a free responsive jQuery slider toolkit that supported in all major browsers with navigation options & touch swipe support.

GraphQL is an open-source data query and manipulation language for APIs, and a runtime for fulfilling queries with existing data.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

Modernizr is a JavaScript library which is designed to detect HTML5 and CSS3 features in various browsers, which lets JavaScript avoid using unimplemented features or use a workaround such as a shim to emulate them. Modernizr aims to provide this feature detection in a complete and standardized manner.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Namecheap is an ICANN-accredited domain registration and web hosting company.

ApplicantPRO by JobMatch is a web-based Applicant Tracking System. Its interface can be utilized by organizations in any industry - property management, manufacturing, education, food & beverage and more. It's well-suited for small to midsized companies that are working to stay in compliance with EEO/AA and OFCCP.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

PHP Live Chat is a Premium live chat software with help desk feature. Used for ecommerce and providing amazing customer service.

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Magento provides e-commerce software and platform solutions worldwide.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

NetSuite is the world's leading cloud business management software suite made specifically for the needs of high-growth and mid-sized businesses.

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration.  It dramatically expands the ability to collaborate with customers and partners no matter where they are located.

PayPal is a global eCommerce platform for buyers & sellers. PayPal allows payments & money transfers to be made securely via email, phone, text message or Skype.

PayPal Credit provides financing options to businesses.

GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.